bpo (100)

 

FROM THE DESK OF THE MORENOWORKGROUP:

A new law signed by Jerry Brown in California has now made it easier for Californians suffering from the Real Estate dip to short sell their homes. The new law prevents the second lein hold nor the investors behind them, including any insurer to seek any type of deficiency judgement against the seller once the deal is closed. 

 

HERE IS THE LAW FOR THOSE WHO CAN NOT SLEEP AT NIGHT (like me).

 

http://ca.opengovernment.org/system/bill_documents/001/221/782/original/sb_458_bill_20110516_amended_sen_v96.html?1310498614

 

BILL NUMBER: SB 458 AMENDED
BILL TEXT

AMENDED IN SENATE  MAY 16, 2011
AMENDED IN SENATE  APRIL 4, 2011
AMENDED IN SENATE  MARCH 21, 2011

INTRODUCED BY   Senator Corbett
   (Principal coauthors: Senators Correa and Vargas)
   (Coauthors: Assembly Members Blumenfield and Skinner)

                        FEBRUARY 16, 2011

   An act to amend Section 580e of the Code of Civil Procedure,
relating to mortgages, and declaring the urgency thereof, to take
effect immediately.



LEGISLATIVE COUNSEL'S DIGEST


   SB 458, as amended, Corbett. Mortgages: deficiency judgments.
   Existing law prohibits a deficiency judgment under a note secured
by a first deed of trust or first mortgage for a dwelling of not more
than 4 units in any case in which the trustor or mortgagor sells the
dwelling for less than the remaining amount of the indebtedness due
at the time of sale with the written consent of the holder of the
first deed of trust or first mortgage. Existing law provides that
written consent of the holder of the first deed of trust or first
mortgage to that sale shall obligate that holder to accept the sale
proceeds as full payment and to fully discharge the remaining amount
of the indebtedness on the first deed of trust or first mortgage.
Existing law specifies that those provisions would not limit the
ability of the holder of the first deed of trust or first mortgage to
seek damages and use existing rights and remedies against the
trustor or mortgagor or any 3rd party for fraud or waste if the
trustor or mortgagor commits either fraud with respect to the sale
of, or waste with respect to, the real property that secures that
deed of trust or mortgage. Existing law makes these provisions
inapplicable if the trustor or mortgagor is a corporation or
political subdivision of the state.
   This bill would expand those provisions to prohibit a deficiency
judgment upon a note secured solely by a deed of trust or
mortgage for a dwelling of not more than 4 units in any case in which
the trustor or mortgagor sells the dwelling for a sale price less
than the remaining amount of the indebtedness outstanding at the time
of sale, in accordance with the written consent of the holder of the
deed of trust or mortgage if the title has been voluntarily
transferred to a buyer by grant deed or by other document that has
been recorded
and the proceeds of the sale are tendered as
agreed. The bill would also provide that, in other circumstances,
when the note is not secured solely by a deed of trust or mortgage
for a dwelling of not more than 4 units, no judgment shall be
rendered for any deficiency upon a note secured by a deed of trust or
mortgage for a dwelling of not more than 4 units, if the trustor or
mortgagor sells the dwelling for a sale price less than the remaining
amount of the indebtedness, in accordance with the written consent
of the holder of the deed of trust or mortgage
. The bill would
provide, following the sale, in accordance with the written
consent, the
voluntary transfer of title to a buyer, as
specified, and the tender of the sale proceeds, the rights, remedies,
and obligations of any holder, beneficiary, mortgagee, trustor,
mortgagor, obligor, obligee, or guarantor of the note, deed of trust,
or mortgage, and with respect to any other property that secures the
note, shall be treated and determined as if the dwelling had been
sold through foreclosure under a power of sale, as specified.
The bill would prohibit the holder of a note from requiring the
trustor, mortgagor, or maker of the note to pay any additional
compensation, aside from the proceeds of the sale, in exchange for
the written consent to the sale.
The bill would provide that
these provisions are inapplicable if the trustor or mortgagor is a
corporation, limited liability company, limited partnership, or
political subdivision of the state. The provisions would also be
inapplicable to any deed of trust, mortgage, or other lien given to

secure the payment of bonds or other evidence of indebtedness
authorized, or permitted to be issued, by the Commissioner of
Corporations, or that is made by a public utility subject to the
Public Utilities Act. The bill would provide that any purported
waiver of these provisions shall be void and against public policy.
   This bill would declare that it is to take effect immediately as
an urgency statute.
   Vote: 2/3. Appropriation: no. Fiscal committee: no. State-mandated
local program: no.


THE PEOPLE OF THE STATE OF CALIFORNIA DO ENACT AS FOLLOWS:

  SECTION 1.  Section 580e of the Code of Civil Procedure is amended
to read:
   580e.  (a) (1) No deficiency shall be
owed or collected, and no deficiency
judgment shall be
requested or
rendered for any deficiency upon a note secured
solely by a deed of trust or mortgage for a dwelling of
not more than four units, in any case in which the trustor or
mortgagor sells the dwelling for a sale price less than the remaining
amount of the indebtedness outstanding at the time of sale, in
accordance with the written consent of the holder of the deed of
trust or mortgage. mortgage, provided that
both of the following have occurred:

   (A) Title has been the voluntarily transferred to a buyer by grant
deed or by other document of conveyance that has been recorded in
the county where all or part of the real property is located.


   (B) The proceeds of the sale have been tendered to the mortgagee,
beneficiary, or the agent of the mortgagee or beneficiary, in
accordance with the parties' agreement.

   (b) Following the

   (2) In circumstances not described in
paragraph (1), when a note is not secured solely by a deed of trust
or mortgage for a dwelling of not more than four units, no judgment
shall be rendered for any deficiency upon a note secured by a deed of
trust or mortgage for a dwelling of not more than four units, if the
trustor or mortgagor sells the dwelling for a sale price less than
the remaining amount of the indebtedness outstanding at the time of
sale, in accordance with the written consent of the holder of the
deed of trust or mortgage. Following the sale, in accordance with the
holder's written consent, the
voluntary transfer of title to a
buyer by grant deed or by other document of conveyance recorded in
the county where all or part of the real property is located ,
and the tender to the mortgagee, beneficiary, or the agent of
the mortgagee or beneficiary of the sale proceeds, as agreed, the
rights, remedies, and obligations of any holder, beneficiary,
mortgagee, trustor, mortgagor, obligor, obligee, or guarantor of the
note, deed of trust, or mortgage, and with respect to any other
property that secures the note, shall be treated and determined as if
the dwelling had been sold through foreclosure under a power of sale
contained in the deed of trust or mortgage for a price equal to the
sale proceeds received by the holder, in the manner contemplated by
Section 580d.
   (b) A holder of a note shall not require the trustor, mortgagor,
or maker of the note to pay any additional compensation, aside from
the proceeds of the sale, in exchange for the written consent to the
sale.

   (c) If the trustor or mortgagor commits either fraud with respect
to the sale of, or waste with respect to, the real property that
secures the deed of trust or mortgage, this section shall not limit
the ability of the holder of the deed of trust or mortgage to seek
damages and use existing rights and remedies against the trustor or
mortgagor or any third party for fraud or waste.
   (d) (1) This section shall not apply if the
trustor or mortgagor is a corporation, limited liability company,
limited partnership, or political subdivision of the state.
   (e)

   (2) This section shall not apply to any deed of trust,
mortgage, or other lien given to secure the payment of bonds or other
evidence of indebtedness authorized, or permitted to be issued, by
the Commissioner of Corporations, or that is made by a public utility
subject to the Public Utilities Act (Part 1 (commencing with Section
201) of Division 1 of the Public Utilities Code).
   (f)

   (e) Any purported waiver of subdivision (a) or (b)
shall be void and against public policy.
  SEC. 2.  This act is an urgency statute necessary for the immediate
preservation of the public peace, health, or safety within the
meaning of Article IV of the Constitution and shall go into immediate
effect. The facts constituting the necessity are:
   In order to mitigate the impact of the ongoing foreclosure crisis
and to encourage the approval of short sales as an alternative to
foreclosure, it is necessary that this act take effect immediately.

Read more…

This year I have been completing numerous BPO's for homes in my area. BPO is an acronym for Broker Price Opinion.  Broker price opinions are a valuation service that real estate brokers can offer to banks.  Performing these BPO's has only strengthened my ability to properly assess how much a property/home is worth in today's market conditions.  Completing BPO's in local cities like Janesville, Milton, Beloit, Evansville, Elkorn and Madison has given me a unique view into the intricacies related to each market.  I also have a better understanding of how the banks determine their home values when it comes to short sales, pre-foreclosure decisions and REO properties.  The article below explains in greater detail what a broker price opinion is.

Regards,
Michael Collins - Broker
Short Sale & Foreclosure Resource

What is a Broker Price Opinion?

Broker Price OpinionWhen a bank or asset manager obtains a new foreclosed listing to sell, they immediately need to know the home's value. Typically a bank will assign one to three agents to evaluate the approximate selling value of a home. These banks expect each agent to submit three comparable sold listings and three comparable active listings as well as an estimate of what the agent thinks the home will sell for.

A Broker Price Opinion is not as detailed as an appraisal and does not entail as much work. BPOs differ from Appraisals in a number of ways:

  • Appraisals typically cost over $300. Most BPOs pay brokers between $50 and $100.
  • Appraisals require detailed square footage measurements. BPOs rely on county assessors' recorded measurements.
  • Appraisals use a standard format recognized and used by lenders and mortgage professionals for precise property valuations. BPO's are prepared in different formats and are used simply as decision making tools for asset managers of each bank.
  • Appraisals are typically 15-20 pages long with detailed information on each aspect of a property. BPO's are usually 2 pages long with information pertaining only to a final selling price.

 

Why Do Banks need Broker Price Opinions?

Asset managers and bank personnel make decisions on several properties every day. Reading through a lengthy 20 page appraisal and filtering out the critical information is a waste of their time. These asset managers need concise, financial documents that make their choices easier. That's why BPOs are so critical to their job. In addition, a BPO saves the bank over $200 per property compared with a standard appraisal. That money adds up quickly and saves the bank thousands and thousands of dollars a year.

Another reason BPOs are preferred by banks is that the turnaround time is much quicker than appraisals. BPOs can usually be performed by agents in under 48 hours. Many appraisers visit the property within 48 hours, but then require another day or two to process the information and create the full report.

Article Source: http://EzineArticles.com/1844386
Author: Brian Anthony

***************************
If you are looking to purchase or sell a home in Rock, Dane or any of the surrounding counties in Wisconsin, please give me a call.  We are based in Janesville, but service Madison and many other surrounding Wisconsin cities.

Ask me about our 1% credit at closing for buyers.  That could mean $2,000 on a $200k home purchase!

Regards,
Michael Collins - SFR - Short Sale & Foreclosure Resource
(Broker, Realtor, Real Estate Agent)


Rock Realty
Rock Solid Real Estate Strategies
PO Box 2444
Janesville, WI 53547-2444
c: 608.921.8536
f: 877.774.7625
Mike@RockRealtyWI.com
http://www.rockrealtywi.com/

Follow us:
www.twitter.com/RockRealty
www.facebook.com/RockRealtyMike

Wisconsin Short Sales
Madison Wisconsin Short Sale Realtor®
Janesville Wisconsin Short Sale Realtor®
Beloit Wisconsin Short Sale Realtor®

Read more…
Michael Collins in Janesville WI, has earned the prestigious Harris Real Estate University Certified Real Estate Owned Specialist Designation (RSD), having completed extensive training in the techniques necessary to secure, negotiate and sell (REOs).

FOR IMMEDIATE RELEASE

PRLog (Press Release)Apr 28, 2011 – Michael Collins Completes Prestigious RSD Designation to Specialize in Bank Owned Homes

REO and BPO Specialist Designation

April 1, 2011 Michael Collins, Broker of Rock Realty in Janesville, has earned the prestigious Harris Real Estate University Certified Real Estate Owned Specialist Designation (RSD), having completed extensive training in the techniques necessary to secure, negotiate and sell Bank Owned Properties (REOs). This REO training is invaluable during the current recession, especially in housing markets where foreclosure rates continue to climb.

A property becomes an REO if the original owner fails to pay their mortgage and the lending bank is forced to repossess it. The bank then reaches out to qualified REO designated brokers and agents to sell the home and recover their investment. Without access to experienced REO Listing agents, lending authorities must continue to hold onto the foreclosed property as an investment loss.

“The Harris Real Estate University RSD designation has been invaluable as I work with banks and lenders on complicated BPO & REO assignments. In Janesville Wisconsin, an increasing number of homes are in some stage of foreclosure. And it is happening with homes of every price range,” said Michael Collins, “It is so rewarding to be able to help banks rehabilitate these homes, get them back on the market, and find eager homebuyers so we can improve the condition of our neighborhoods. My RSD training through HREU has enabled me to work with more lenders, move more properties and get some of these vacant homes sold!”

Tim and Julie Harris, founders of the Harris Real Estate University in Las Vegas, NV, said “Realtors such as Michael Collins with the HREU RSD designation have valuable training in REO properties and can help banks find qualified buyers using our extensive techniques. Through our in-depth training and continuous education programs, these agents better understand market conditions that will help lenders appraise their properties through a BPO and eventually sell their REO inventory.”

The Harris Real Estate University opened in 1998 and provides REO agent training through webinars, teleseminars and teleconferencing. Agents can earn their HREU REO Listing Designation remotely from their offices all across the nation. The RSD is the premier designation for Realtors who develop an expertise in Bank Owned properties.

“Our goal is to prepare our enrolled agents for the increasingly competitive REO market. It’s becoming more difficult for uncertified agents to out-sell our graduates. Our comprehensive RSD Designation gives them everything they need to gain an edge over other agents in their communities,” Harris said.

If you feel you are in need of more information about REO properties, or if you are a lender looking for a certified Bank Owned Property Realtor, call Rock Realty for more information at 608-921-8536. We also offer in depth BPO (Broker Price Opinion) services.

Specializing in the sale of REO homes and commercial properties in the Madison, Beloit, Evansville & Janesville areas, Rock Realty lists homes for sale in Dane and Rock County. Contact Michael Collins at 608-921-8536 for more information, or visit www.rockrealtywi.com

Original Blog


Wisconsin Short Sales
Madison Wisconsin Short Sale Realtor®
Janesville Wisconsin Short Sale Realtor®
Beloit Wisconsin Short Sale Realtor®

Read more…

BPO Automation Group Now Able to Automate: AMN Forms

 

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Top Questions About AMN Forms to BPO Automation Group Sales Manager, Steve:

 

1. Are you able to automate AMN forms?

Yes, we do! So, even if you purchased AMN forms they don't offer a way to automate filling in their online based forms, but we do through our AutoFill software called BPO Automation Suite Pro. Within our automation of AMN Forms you will be able to save at least half the amount of time it takes you now to fill in their forms. It will fill in most of your comp data and subject data (if it was listed in your MLS as recently sold or active/pending/sti, etc.) as well as fill in default information that we designed to be used as a template.

 

2. Is this an alternative to MultiForm?

"Yes, our product is an alternative to MultiForm." (Source: http://www.amnforms.com/FAQs.php#faq_more)

 

3.  Is AMN Forms compatible with Fannie Mae's AMN system?

"Yes, we have specifically designed our product to easily produce the exact forms used by Fannie Mae.

Additionally, the BPO file type is compatible with Fannie Mae's AMN System." 

(Source: http://www.amnforms.com/FAQs.php#faq_more)

 

4. Can AMN Forms Automate MLS Comp and Subject Data Link BPO Automation's Fannie Mae Add-On?

No (Source: Independent Research by Nicole Ocean and BPO University)

 

5. What forms do you have for me to generate?

"We offer just about every standard Fannie Mae form that you use in your everyday business. Below is a list of them: Broker Price Opinion, 2-4 Unit Broker Price Opinion, Broker Scope of Repairs, Contract Amendment, Contract Cover Form, Incident Report, Knowing Your Options English and Spanish, Lead Paint Disclosure, Real Estate Purchase Addendum Ltr and Legal, Relocation Assistance Agreement normal and for CT, Release of Claims regular and for CT, Receipt for CT, Summary of Repair Bids, Warning Sign, Termination Notice, Summary Repair Bid for SAM vendors and the NEW owner occupancy certification." (Source: http://www.amnforms.com/FAQs.php#faq_more)

 

6. What is the price for AMN Forms?

"It is $9.99/month or $99.00/year."

 

7. What is the price for your BPO Automation Suite Pro?

"It is $597.00 as a one-time fee. All of our competitors charge a monthly fee, we offer our highly regarded software as an investment.

 

8. Do you have any installment plans available?

"We do, give our sales manager a call to learn more! Reach him at: 360-223-2482 ext 1.

 

Release: BPO Automation Group or BPO University is not affiliated with, sponsored by or endorsed by any of the above products or retailers. trademarks, service marks, logos, and/or domain names (including, without limitation, the individual names of products and retailers) are the property of their respective owners.

 

Give me a call or shoot me an email for more info!

 

Warmly,

Nicole Ocean

Founder of BPO Automation Group

360-223-2482 ext 2

nicole@bpo-automation.com

 

Read more…

Foreclosure Starts at Lowest Level Since 2008

by Alexis McGee on June 6, 2011

For some reason, the press keeps missing this data. Fewer mortgages were in foreclosure or delinquent in the first quarter, according to recent data released by the Mortgage Bankers Association. Instead, all the headlines are catching the negative pricing news. But if fewer people are in trouble with their mortgages, doesn’t that mean that the worst is behind us? Of course it does. Read on…

According to the group’s National Delinquency Survey, 12.31% of mortgages were in foreclosure or had at least one payment past due in the first quarter, down from 13.6% in the fourth quarter, on a non-seasonally adjusted basis. In the first quarter of 2010, the combined percentage of mortgages either delinquent or in foreclosure reached 14.01%.

 Meanwhile, the percentage of mortgages somewhere in the foreclosure process was 4.52% in the first quarter, down from 4.64% in the fourth quarter and 4.63% a year ago.

And foreclosure starts are now at their lowest level since the end of 2008: Foreclosures were started on 1.08% of mortgages, down from 1.27% in the fourth quarter and 1.23% a year ago.

Seasonally adjusted, the delinquency rate increased in the first quarter, rising to 8.32% from 8.25% in the fourth quarter; the rate was 10.06% in the first quarter of 2010. The nonadjusted delinquency rate, however, dropped to 7.79% in the first quarter from 8.96% in the fourth quarter; the rate was 9.38% a year ago. The delinquency rate covers mortgages that are at least one payment past due but not yet in foreclosure.

“Most of these numbers continue to point to a mortgage market on the mend,” said Jay Brinkmann, MBA’s chief economist, in a news release. He also said that the numbers continue to be heavily influenced by a few states with substantial foreclosure problems.

The MBA survey covers 43.6 million mortgages on one- to four-unit residential properties. It represents 88% of the total number of first-lien mortgages outstanding.

Brinkmann said the market is “not healed yet, but things are looking better than last year or the year before.” That’s primarily due to job creation and some improvement in the economy. If those trends continue, Brinkmann expects to see continued improvement in the mortgage market.

“Short-term delinquencies remain at pre-recession levels,” he said in their recent release. “Foreclosure starts are at the lowest level since the end of 2008 and had the second largest drop ever. The percentage of loans somewhere in foreclosure is down from last quarter’s record high and also had one of the largest drops we have ever seen, although the reasons for the drop will differ from market to market,” he said.

Brinkmann also pointed out that mortgages 90 days or more delinquent have dropped for five quarters in a row. Mortgages in that delinquency category are now at their lowest level since the beginning of 2009 — and the decline was driven by the improvement in mortgages that originated between 2005 and 2007.

“These are the loans that drove the mortgage market collapse and now represent about 31% of loans outstanding but 65% of the loans seriously delinquent. Given that loans originated during this period are now past the point where loans normally default, and that loans originated since then generally have better credit quality, mortgage performance should continue to improve,” Brinkmann said.

Brinkmann also said that we’re currently in the third stage of the foreclosure crisis.

In the first stage, problems were created by subprime and low-documentation mortgages, particularly in certain states, he said. Then, it became more of a national problem with the recession, as unemployment rose.

“Now we’ve entered the third stage, in which we have spotty recovery,” Brinkmann said. “Some of the national numbers continue to be dominated by problem areas.” Brinkmann warned that national statistics are “somewhat meaningless” in real estate because local conditions determine home values.

 

COMMENT:

Is this just a calming before the storm? The wave of ARMs that were taken in 2007  will be resetting


The Adjustable Rate Mortgage or ARM was the time bomb that blew a hole in the real estate bubble in

2007-2008. In the early 2000’s homeowners were convinced by banks, brokers and

even their friends that a mortgage fixed for 30 years was ‘unnecessary’. The logic was

that since most people moved or refinanced every 3-5 years why would you pay the

higher rate offered on 30 year fixed rate mortgages. So in droves homeowners traded

in their secure mortgages for lower interest rates and sexy offers to ‘cashout their

equity’. This duped millions into trading in the security of a mortgage interest rate fixed


for 30 years for a volatile ARM that would adjust in 1-5 years. (Not to mention the 6

accruing negative equity.)

 

Well, the first wave of ARMs adjusted in 2007, but they were mostly ‘band-aid’ loans

given to sub-prime borrowers with the advice that this would be a good ‘starter loan’

and that they should refinance the mortgage before it adjusted… In 2007-2008 we all

learned quickly what ‘sub prime ARMs’ were and how they seemed to single handedly

cripple our housing economy, wipe out triple A rated bonds and sent banks pleading for

relief from failure.

 

What very few have ever stated is that the ARMs of 2011 are even larger loan amounts

and represents an even greater quantity of borrowers.

ARMs will adjust program sold… 2 and 3 year ARMs seemed so aggressive to smart borrowers, but the 5

year ARM was sold as ‘a little more conservative’. What a terrible joke. What seemed

like a partial calming or even recovering of home values and stabilizing of sales in 2010

was merely the unsettling calm before the storm.

 

option ARMs that allowed borrowers to pay LESS THAN the interest payment due, thus2011 is the year the 5/1and let me tell you my friend, there was NEVER a more popular loan
Read more…

NO TO QE3 OR JUST A STRATEGIC WAIT?

cont. .......I was having a conversation with my son about the housing economy the other day and he brought up Quantitative Easing ...or QE3. I had never heard of this term (QE3 or QE2) , I am ashamed to say until he brought it up. I knew about the FEDs plan to print more money and use this strategy to slow down the hemorraging that was happening in our economy. Yet I never heard it described as quantitaive easing.

 

So my little baby boy (32 years old) shared with me his knowledge. As he spoke he shared that he felt this would help for a couple of reasons. Simply put: First he explained that the banks are pretty flush and have their reserves pretty filled up and are feeling more secure. With this he felt that the FED executing another QE or QE3 it would open up the banks to loan out more money across the board, not only in housing monies but for all consumer goods. This he felt would be a good jump start to the economy as it would also drive the job market in the right direction...more monies means more spending means more products...means more jobs, means more houses sold means economy getting stronger.

 

It would make sense seeing as how we have an election year coming up and the DEMOs need to do something or Obama may be seeing his last days in office. So with this in mind your comments are invited. Please read the articles and let me know your thoughts. With all the negative "double dip" news I am trying to keep a more optimistic outlook...

 

LOOKS LIKE THE FEDS ARE HOLDING BACK ON THIS .....OR ARE THEY JUST WAITING FOR THE RIGHT TIME?

 

The Overnight Report: No QE3

June 7, 2011 9:13 PM EDT

By Greg Peel

The Dow closed down 19 points or 0.2% while the S&P lost 0.1% to 1284 and the Nasdaq was basically square.

It was a strong opening on Wall Street last night after successive miserable sessions based on weak US data, suggesting to commentators that bargain-hunters were being sparked into action at levels below previous technical support in the S&P 500 at 1295. However, any buying early in the session was always going to be a risk given Fed chairman Ben Bernanke was due to make a speech about half an hour before the closing bell. Given the apparent sudden deterioration of the US economic recovery, there was much anticipation of what the Fed's response would be.

In other words, expectations had grown that Bernanke would announce QE3 is ready to be rolled out as soon as QE2 expires this month. While the Fed has spent much time discussing inflationary pressures and exit strategies from QE and a near-zero funds rate of late, it had always added that were conditions to deteriorate notably, the central bank "stands ready" to do what it has to.

So it was that just after 2pm in New York, the Dow was up 90 points. But then it began to drift lower, possibly as day-traders took profits ahead of the speech. The drift soon turned into a steep drop such that by the time Bernanke opened his mouth, the Dow was almost back to flat on the day. As he spoke, the average fell sharply to the closing bell, at which point Bernanke was still speaking.

It looked like Wall Street had squared up before it learned what Bernanke had to say but copies of the speech were issued to the media prior and embargoed until speech time. Hence the guts of the speech was quickly disseminated before Bernanke even rose from his seat. It seems Wall Street responded beforehand to the fact traders didn't hear what they wanted to hear.

What the chairman said was that while the most recent data looked poor, the US economy was still recovering modestly. There will always be bumps in the road, oh ye of little faith, he suggested, but most importantly the Fed still expects the recovery to pick up again in the second half of 2011. Yes, the latest jobs numbers were bad, but if you look at the longer trend from 2008 you'll find that jobs growth is accelerating. It's just a frustratingly slow acceleration and the unemployment problem will not be resolved quickly.

There in a nutshell was the "no QE3" call. Bernanke reiterated that QE2 would end as planned this month but that maturities and coupons would continue to be reinvested, which we have dubbed QE two and a half. From the other side of the argument he reiterated that inflation expectations remained low and that recent spikes in commodity prices would prove "transitory". Food price movements in particular could simply be put down to unusual weather conditions prevailing across the globe in the past twelve months, meaning a normalisation of weather should lead to a pullback in prices.

The chairman went to very great lengths to address the common accusation that global headline inflation ? oil and food in particular but also base metals ? was simply due to a weak US dollar which in turn was due to accommodative Fed policy. He pulled out the charts, figuratively, to point out that the fall in the US dollar was minimal compared to the rise in commodity prices, and he also suggested the fall in the US dollar was mostly due to the withdrawal of the "flight to safety" which occurred in 2008-09.

The rises in commodity prices, he noted, were almost entirely due to the legitimate growth of demand from emerging markets. Add the recent supply disruptions (Libyan oil loss, weather problems for food) and the propensity for futures traders to anticipate increased demand (speculation) and what we have is price-spikes that will adjust themselves in the shorter term. In the longer term, Bernanke noted that the growth in global oil production is simply not keeping up with the growth in global demand. This means watching inflation carefully, albeit no immediate risk is seen for the US.

So the upshot is, the Fed funds rate will remain exceptionally low for an extended period but there will be no QE3. Bernanke did, however, warn that Fed monetary policy could be thrown into disarray by Congress. He agreed that the US deficit had to be addressed but pleaded that any resolution to sharply cut the deficit must have a longer term objective. To violently slash fiscal spending now would provide a negative shock to the US economy which could quickly derail the modest, bumpy, recovery.

Before Bernanke's speech, there were signs of an accelerating recovery from across the pond. Surprisingly good eurozone retail sales and German factory orders numbers sent the euro higher, and traders are now expecting the ECB will hint at a July rate rise to counter inflation when it has its June meeting on Thursday night. The stronger euro sent the US dollar index down 0.6% to 73.54.

The Aussie is steady after 24 hours at US$1.0719. The Aussie dipped yesterday when the RBA didn't raise and suddenly sounded a lot less hawkish than it did a month ago (RBA Backs Down) but last night's US dollar fall corrected the balance.

For commodity markets it was a largely steady night ahead of Bernanke's speech. Gold was as good as square at US$1544.60/oz while silver and base metals were mixed on mostly small movements. The exception is lead, which was up another 2%. It appears someone is trying to corner the lead market given one account represents 90% of long LME positions.

And a funny thing happened in oil. Having established a fairly consistent spread of around US$15 over past months based on storage cost discrepancy, Brent-WTI suddenly blew out to over US$17 last night as Brent rose US$2.30 to US$116.78/bbl while West Texas rose only US8c to US$99.09/bbl. I'll address that issue in a story today.

Ahead of the speech, the US Treasury auctioned US$32bn of three-year notes and despite the low yield, demand was buoyant with foreign central banks taking 36% compared to a 32% running average. The benchmark ten-year yield fell after the auction but recovered after Bernanke spoke to be little changed at 3.01%.

The SPI Overnight rose a fairly individual looking 21 points or 0.5%. One presumes that having had more time to absorb yesterday's RBA statement, the market is now confident there won't be a rate rise until at least August, and then maybe not even in August.

Read Bernanke's speech here
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I was having a conversation with my son about the housing economy the other day and he brought up Quantitative Easing ...or QE3. I had never heard of this term (QE3 or QE2) , I am ashamed to say until he brought it up. I knew about the FEDs plan to print more money and use this strategy to slow down the hemorraging that was happening in our economy. Yet I never heard it described as quantitaive easing.

 

So my little baby boy (32 years old) shared with me his knowledge. As he spoke he shared that he felt this would help for a couple of reasons. Simply put: First he explained that the banks are pretty flush and have their reserves pretty filled up and are feeling more secure. With this he felt that the FED executing another QE or QE3 it would open up the banks to loan out more money across the board, not only in housing monies but for all consumer goods. This he felt would be a good jump start to the economy as it would also drive the job market in the right direction...more monies means more spending means more products...means more jobs, means more houses sold means economy getting stronger.

 

It would make sense seeing as how we have an election year coming up and the DEMOs need to do something or Obama may be seeing his last days in office. So with this in mind your comments are invited. Please read the articles and let me know your thoughts. With all the negative "double dip" news I am trying to keep a more optimistic outlook...

 

Nuff Said...    Robert Moreno

 

Quantitative Easing: What is it and why is it?

  • October 10th, 2010 9:44 pm ET

 

Robert Kulak

Ruminations, October 10, 2010

Quantitative Easing: What’s that?

When you want to institute a policy that is sure to arouse suspicions, the best thing to do is to use a new name for it. The Federal Reserve has recently announced that it is seriously contemplating instituting a policy of “quantitative easing.” Who could be against a policy of quantitative easing – that is, unless you realized that it is just a term for printing money and lots of it.

Now, we all know that printing money can lead to inflation or even hyperinflation (as in post World War II Hungary where prices doubled every 14 hours or so). So, why would the Fed even consider a policy of quantitative easing? They’re not stupid. There are upsides to that method, they believe – especially today – and here are they are:

 

 

  1. The Fed is able to take on an expanded role of trying to help stimulate economy as well as stabilizing the currency. In days gone by, the primary role was stabilizing the currency and ignoring the economy.
  2. Quantitative easing, some at the Fed feel, would avoid the risk of deflation – which we have not experienced since the Great Depression. They call the current inflation rate in the U.S. (virtually nil) “disinflationary” and posit that continued slowness of recovery could lead to deflation. In a deflationary economy, prices drop and continue to drop. Consumers postpone purchases reasoning that prices will be cheaper in the future; this action leads an acceleration of the economic downturn. And then there is the debt repayment problem; when an asset diminishes in value, such as in our housing market, people may abandon these assets.
  3. By printing money and then purchasing government securities, the Fed increases the balances that member banks have in the Fed and thus the assets that banks have available for lending. With additional assets, it is assumed that banks will lend more to individuals and businesses, which will lead to a growing economy.
  4. Trade balances improve. Printing money lowers the value of the dollar and, therefore, cheapens the price of U.S. goods. This can lead to increased exports and more jobs; hence, a rebounding economy.

 

So, it looks like a good idea and one that should be implemented. And, in fact, William Dudley, president of the Federal Reserve Bank of New York, said last week “We have tools that can provide additional stimulus at costs that do not appear to be prohibitive. Thus, I conclude that further action is likely to be warranted…”

 Is there a downside? Everything has a downside. Let’s look at some of the potential downsides.

 

  1. The dual role of stimulating the economy and supporting the currency: You may recall that when Paul Volker assumed the position of Fed Chairman, he halted runaway inflation but, at the same time, contributed to the 1982 recession. Still, Volker’s actions contributed to the long-term stability of the dollar and the economic growth that followed for 25 years. This contrasts with the times when President Richard Nixon ordered Fed Chairman Arthur Burns and when President Jimmie Carter ordered Fed Chairman William Miller to print more money to stimulate the economy; the effects on the economy were virtually negative in that the money supply contributed to inflation and little else.
  2. The risk of deflation: There are some economists (notably Robert C.B. Johnsson) who believe that the impact of deflation is relatively benign. Often the steps taken by a government to counter deflation, as in Japan from 1995 to present, prevent a free-market adjustment and can prevent or prolong a recovery.
  3. The Fed’s purchasing government securities and increasing bank funds available for loans may not work. With banks sitting on a high number of non-performing loans (a euphemism for loans that a bank made that will never be repaid), it is likely that banks will hold-on to these new assets. Futhermore, in order to issue loans, there must be a demand. Given that businesses are currently sitting on almost $2 trillion of cash that they are reluctant to spend because of uncertainty in markets and with government policies, it is hard to see how this bank infusion of funds will help.
  4. Quantitative easing may not help with trade balances as it is hoped. Countries depend on the value of their currencies to survive in the international market and, at the same time, the dollar serves as the world reserve currency and all countries have a stake in the dollar. When the U.S. acts counter to currency stability (i.e., lowering the value of the dollar) it can throw the world into potentially a disastrous situation by setting in motion a scenario where many countries devalue their own currencies. Between 1929 and 1933, when countries rushed to devalue their currencies, world trade fell by two-thirds.

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There are other concerns. Al Broaddus, former president of the Richmond Federal Reserve Bank, says that the amount of expenditure of quantitative easement may not produce much of a result. And add to that the psychological effect of printing money – it may indicate to people that the economy is in horrible shape and that investment and, therefore, expenditures should be avoided and resources should be invested in commodities.

And we can’t overlook one of the key commodities: oil. The Organization of Oil Exporting Countries (OPEC) currently prices oil in dollars. OPEC has discussed that, with the falling dollar, other currencies or a basket of currencies should be considered as a pricing mechanism. If we do adopt a policy of quantitative easement, the issue could be raised again. If the price of oil is linked to a more stable currency, then the dollar-price could rise to new heights and that would have exert upward pressure on our prices and downward pressure on our economy.

Upsides and downsides: Every policy has them but it seems as though the downsides quantitative easement would hurt a lot more than the upsides would benefit.

Will the last one out, turn off the incandescent light bulb?

When Congress passed legislation in 2007 banning the sale of incandescent light bulbs by 2014, they thought that they were making a cleaner environment and creating green jobs. Alas, they have evidently accomplished neither but have instead lost jobs and increased imports.

With decreasing demand, GE closed its last incandescent bulb factory in Winchester, Virginia, and laid-off 200 workers. GE had thought about converting the factory to manufacturing compact fluorescent light bulbs (CFLs) but found the conversion cost would be prohibitive. So, the bulbs will be made in China.

Well, at least the environment will be cleaner, right? Maybe not. In 1987 the town of Traer, Iowa, handed out CFLs to everyone. When people found out how cheap they were to operate, they left their lights on all the time resulting in an 8 percent increase in energy consumption.

It seemed like a good idea at the time.

Quote without comment

Polish central bank governor MarekBelka, prior to a meeting of the International Monetary Fund, October 8: "If you want to strengthen your competitiveness by devaluing your currency, this is a sign of despair, this isn't a policy,"

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Hi there everybody,

As a certified real estate instructor that specializes strictly in broker price opinion education, I try to stay on top of industry trends. As such, I have been following a company for the last few months called, StreetLinks. They are a major AMC provider and soon to be provider of BPO orders nationwidear130704277945359.jpg.

I have had the great fortune of connecting with a fantastic representative from their company and have gain a lot of valuable information to help you guys save time and to assist you in being able to make an informed about if you should sign up with this company.

I would HIGHLY recommend taking the 15-20 minutes it takes to register to be a BPO agent or broker for them right away! And no I am not affiliated with them or getting paid by them to endorse their organization! It isn't every day that a new company pops up that is not only credible, but I think will quickly be a force to be reckoned with when compared to the top major BPO mills. From my research, Streetlinks should be able to offer decent volume across the U.S. right out of the gate, and if everything goes well I foresee that they will see huge growth in order volume because of having an already solid client base.

So, as BPO order volume is down across the nation, smart BPO agents and brokers branch out and sign up with more quality companies to increase their likelihood of receiving more work. Do yourself a favor and click on the link below to sign up with them, I strongly believe that you will thank me in a few months!

Today I spent about 15 minutes signing myself up at their website, here's a link for you to do the same: https://www.streetlinks.com/solutions/agents_brokers

Also, feel free to pass along this info to others in the business that you think will benefit from it!

Lastly, to wrap up this blog post I want to point out some important points of how this company operates, what you can expect from them and what requirements they have of their new BPO agents and brokers. Please take a few minutes to read through the short list below:

StreetLinks Price Opinion Panel members benefit from:

  • Rapid Payment - Payment direct deposited to your account with 72 hours of report completion
  • No Cost to You- No fees for signup, membership or marketing!
  • Fast Order Submission - Get a free and easy to use online account to complete and submit orders
  • Fair Order Assignment - Assignment based on proximity and your historical performance
  • Exemplary Support- Full support services and training from our BPO support team
  • NABPOP Membership Discount- Join NABPOP at a special discounted rate! StreetLinks offers preferred assignment status to NABPOP certified members.

(The above paragraph was taken from StreetLinks website. All Rights Reserved © 2011 StreetLinks LLC.)

Let me know if you have any questions too! Email me at: nicole@bpo-university.com

Warmly,

Nicole Ocean

Certified R.E. Instructor (WA State)

www.bpo-university.com

360-224-6988

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Blast BPOs - Dumb and Dumber

Earlier this year I had a scare when my 3yr old daughter started sneezing and later coughing up blood. I did my best to keep my cool, but I inside I was freaked out. What I needed as I drove to Kaiser was an accurate diagnosis of what was wrong so we could make the best decisions possible.

Later this got me thinking about blast BPO companies (don’t ask me why). These blast BPO companies are paid by their client to compile the most accurate information possible, but instead send the order to the first person that raises their hand. What if instead of going to a qualified pediatrician for my daughter, I sent out a blast message to anyone who had taken a science class? What if I didn’t choose the person with the most experience, or the person that had performed well in this area in the past, but rather I chose the first person to respond??

That would be STUPID!! I’d probably end up with some college dropout who took a semester of biology instead of a trained physician. Isn’t it just as STUPID though when we’re talking about a family’s home? This BPO can decide whether that family gets a needed loan mod or gets rejected; whether they successfully short sale their home or go to foreclosure? Whether the underling investor loses 150k or 225k?

Just a thought, who do you think is more likely to be sitting in front of their computer all day fondling the refresh button hoping to capture an order? The successful broker who has sold tons in the area, or rather the lame-brain agent who last sold a home when Reagan was in office?

Anyone else have a different take on this? Which BPO companies have you had the worst experiences with?

 

 

http://agentacceleration.com/blast-bpo-companies-%E2%80%93-are-you-really-surprised-your-bpos-are-crap/

 
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Pay to Play? Show me the listings!

Pay to Play? Show me the listings! 

I've been selling REOs since 2004.  Since the very first one, I have never signed up to sell for companies that have given me listings.  Somehow, they managed to find me out of the 100s of Realtors in my community.  I've always found that fascinating.

 

As the market trended down in 2007 I noticed another trend emerging.  I guess ar130591621894823.jpgthe best way to describe it is "Pay to Play."  Companies started coming out of the woodwork with grand promises of REO listings and BPOs if you would only pay $99, $199, $299 to $499 to be listed on their high octane websites.  Along with the promise of listings and BPO exposure was the promise to put your name in front of 1000s of REO companies and asset managers.

 

With a declining economy, who wouldn't want to be listed amongst the Nation's top REO agents?  One company promised that "they" were the primaar130591627112455.jpgry source of information for asset managers, and for a measly $1200 your name would be at the fingertips of every important REO company.  Another more recent offer promised even more exsposure for $3500.  All you had to do was sign up, and BANG, your real estate sales would skyrocket!

 

Some of these companies will send an unsuspecting agent an email stating that they have a BPO in their area, but in order to receive future assignments ar130591630286793.gifthey would need to sign up.  The agent signs up, does the BPO, collects a $50 check and pays the $199 for the privilege.   Now, I have an MBA, but I'm not a mathematician.  That really looks like the agent just paid $149 for a $50 BPO.  Once the fee is paid, the company disappears until renewal time.  No additional work shows up in between.

 

Well, I've turned over a new leaf for 2011.  No more pay to play.  I had a company contact me last week asking why I didn't renew.  I told them, "I don't ar13059163630289.jpgpay for non-performance."  They immediately rolled out ar130591638284222.jpgall the media reports of how their website was an REO generating machine, but my experience had been "Company $199 / Me $0."

 

I would encourage you to think before you plop down your money.  Do a little research.  See what kind of experience other agents have had with these companies.  I've never had a single company that I work with, and it's around 25, ask me for money.  On the other side, I've never had a single assignment from a company who asked for money up front.

 

If you would like to do REOs and BPOs you can sign up with 100s of companies that don't ask for cash up front.  Jesse Gonzales of REOPro, and Nicole Ocean, of the BPO Automation Group, offer a list of REO and BPO providers, and they include ratings of agent experiences.  You can find that link at http://bpo-companies.com/ .  Kim Knox has also made a list available on "Real Estate Community" at http://www.aareaforum.com/reo-bpo/

 

These lists are good solid roads to more work.  I spent one Saturday morning signing up with many of these providers.  At the first of the week I received 12 BPO orders from companies I had never worked with before.  It didn't cost me a dime to get the new work.  For me, I say, "SHOW ME THE LISTINGS," and then I'll show you the money.

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That brings me back to my point.  I will not pay to play in 2011.  One hundred percent of the REO / BPO work I've done in the past seven years has not cost me one cent up front.  There are a lot of companies getting rich off of struggling Realtors, and I think it's time we close our checkbooks, hide the cash and say, "No More!"

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New evidence is out from RealtyTrac (and CNBC) that the banks ARE sitting on homes that…in a normal world…would of been long since been sold as REOs. In other words, the ‘Shadow Inventory’ is growing….

Nationwide the average defaulted owner is staying in their home, PAYMENT FREE for 400 days. Lets be clear what this really means. Non-paying owners are keeping possession of their homes (safe to assume they are living in these homes) for 400 days after the NOD is filed. What isn’t known is how many months of payment free living they have enjoyed leading UP TO the NOD being filed. We hear from HREU students nationwide that they have owners who have made NO payments for 12+ months even before the NOD is filed. All in, that means the scrappy defaulted owner can live payment free for 500+ days.

No wonder that we are hearing from HREU students that owners are refusing lenders offers for cash at close of their short sale. Defaulted owners have done the math. They know that they can live for months…even years…in these properties without making payments. Just this morning I received 2 emails from students telling me that they had owners refuse bank offers of  $20-30,000 in exchange to list and sell their homes as short sales.

In some states, its even more dramatic. New York and New Jersey defaulted owners keep their homes for 900 days (remember, this doesn’t include the pre-NOD ‘free time’.) Readers, that is at least 2.5 years of living in a home for FREE. Florida its a little over 600 days and California 330 days.

Last year we coined the term…The Constipated Python. That metaphor is a great way of explaining the mess the housing industry is trying to ‘digest’.

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Can new home buyers afford a 20% down payment? Could you? Can you envision what this will do to limit the buyer pool  if new regulations governing Qualified Residential Mortgages (QRM) take effect this year?

Neither can we. And neither can many elected officials in Congress who did not intend for these regulatory provisions to be so narrowly defined. We must continue our efforts to explain how detrimental the new QRM rules would be to the ongoing housing and lending crisis in America.

According to NAR Research, 60% of recent home buyers made less than a 20% down payment, and it would take 14 years for a typical person to save up a 20% down payment to buy a median-priced home.

Please contact Congress today and ask them to make it clear to the regulators that this proposed regulation was not their legislative intent and to instead implement a more reasonable Qualified Residential Mortgage (QRM) that will keep credit-worthy buyers in the market and able to acquire a loan.

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May 16, 2011

Guest post from Sean O’Toole, ForeclosureRadar.com

Over the past month we noticed that Bank of America has been resuming foreclosures on loans originated by Countrywide. As you may recall in October BofA voluntarily imposed a foreclosure moratorium following the robo-signing scandal. We actually expected an increase in activity as lenders began to catch up after these delays and were instead surprised to see foreclosure activity drop in April.

Even more surprising is just how old some of the foreclosures being resumed are.

In Contra Costa alone there are 123 homes now scheduled for trustee sale, with loans originated by Countrywide, where the foreclosure process began in 2008.  That is 3 years of missed payments, interest and fees. In just this one county that totals $71.5 Million in original loans with balances now nearly $19 Million higher.

Although all of these 123 properties have active sale dates many are still being postponed. In fact the largest loan, where the total debt now exceeds the original loan amount by more than 1 Million dollars, has been postponing since January, and was just postponed again until June.

We remain as convinced as ever that these delays are simply part of the current game of Foreclosure Roulette. Hopefully someday soon lenders stop playing games and begin really dealing with the looming shadow of delinquent and underwater borrowers. Whether through loan modifications, short sales, or even foreclosure it’s time to move forward.

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OCWEN / Altisource BPO's

Hello all!

Just wondering if there's anyone out there that can assist me with an issue. I signed up with OCWEN over 1.5 years ago for BPO's and REO's. I've called several times to check on the status of my account and each time I receive the same info. That my account looks great and there's nothing needed.

 

My issue is that in this time frame, I have only received 1 BPO order. Very unusual and odd considering other agents in my office and competing offices receive numerous orders each day.

 

Therefore, does anyone have a contact there that I may call to see what's going on?

 

I would greatly appreciate it!

 

Joe

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A glimmer of hope from the just released National Association of Realtors Home sales data?

The number of pending home sales…homes not closed but, in contract…ticked up for February. But, even the NAR is being cautiously optimistic about this new data.

Biggest increase was with ‘distressed properties’…short sales and REOs. No surprise there. I have a question for you…are you finally ready to become a REO listing agent? Watch the FREE Agent REO and BPO Secrets video and download the FREE  REO and BPO training guide.

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How Agents Actually Use BPO Automation

It’s been tough since the crash, but dedicated agents are stepping up to the plate with new solutions to make it in today’s highly competitive REO marketplace. Seasoned REO veteran Kevin Moran joins us to share his business & personal strategies for success with us in a post crash real-estate marketplace, and describes the role that BPO Automation Group software plays in his business.


ar130134764563003.jpgLet's start out with some background: tell me about yourself & the REO business in your area.

I graduated from UC Berkley back in 1986, but didn't find my true calling until 1987, I started my real estate & mortgage brokerage business. For a long time that business grew & flourished - between 2000 and 2005 I was a top national producer for my franchise, which is something I've always been proud of. Then came the mortgage meltdown & foreclosure crisis - when the market bottomed out the values in our area collapsed by 50% - 75%, and our closing volume dropped by 75% as well.

I had to make some tough choices, and in 2006 I shifted the business to entirely to the REO/BPO niche. I applied with around 40 different web-based BPO companies, and within a year I was accepting and completing thousands of BPO's a year. My focus is delivering a quality product, which bolstered my reputation and led to 250+ listing & sales on Asset-Manager Directed homes.

It's a constantly changing industry, though - by 2009 I was experiencing 80% drop in REO volume, and that's when I focused on truly maximizing my BPO revenue. I purchased both AutoFill and AutoAcceptance products from the BPO Automation Group, and was able to double the number of BPO assignments I accepted as well as cut the BPO form-completion time in half, which has been a major productivity boost for me. Using BPO Automation Group software, I was able to increase my volume and turn around over 2,500 BPO's in 2009 and 2010 - without losing the quality that I pride myself on.


You've gone through some ups & downs in life - you were featured on 60 minutes a while ago, but I know you've had some down times also. Anything you'd like to share about that?

As the mortgage meltdown & foreclosure crisis developed I was caught in the cross hairs: I lost my entire real estate holdings ( 5 properties ) to foreclosure, and had to close my 3 offices and start again from scratch. These are difficult times for a lot of agents - there's a lot of adversity, and overcoming it's a long, difficult process. It's a crushing emotional experience to go though, so in terms of how to get through it I'd recommend starting with yourself.

You have to stop feeling sorry for yourself, start associating with positive, optimistic people, and never give in to despair! It's an experience that has renewed my trust and faith in spiritual power.

Now professionally, you want to get connected, and get educated: Join and participate in industry REO agent associations ( ActiveRain / NFSTI / Reopro; etc.); Study and followed current trends and changes in my local market; Take numerous training and learning courses; Network with fellow experts.


What advice would you share with new agents or brokers in the REO industry?

You are not alone, and you do not have to reinvent the wheel! Select and follow the plan(s) of fellow successful reo / bpo experts, and learn as much as you can about the industry. There's no magic bullet, and it may take you two or three months to start seeing real income from those BPO's, but it's a system that will work for you if you work it. Keep an eye on your local market - know how & when to shift between REO listings and BPO's, because the market is still volatile. Also, remember the 80/20 rule, and take advantage of technology to maximize your productivity! Spend your time on what makes you money; not on data-entry.


In terms of BPO's: you do a lot of them. Can you tell me how BPO's fit into your REO business?

BPO's are currently 90% of my revenue: they are a giant part of my business, and BPO Automation is crucial to my BPO's. They provide that steady stream of income that we all need right now: I've done as many as 5 BPO's on a single property from the same vendor over the course of 18 Months. Of course, you don't want to rely on any one vendor: I never stop applying to additional vendors suggested by the fellow experts I network with. The two keys to my BPO business are the quality of my product and my service-levels: you must be responsive!


What about listings? For your business, are BPO's directly connected to listings? Should they be?

BPO's and listings used to be connected, but not in today's market. Simply put, the listing market is cyclical, and highly volatile. The flow of REO properties into listings has been interrupted many times over the last couple of years by foreclosure moratoriums, scandals like the "robo-signer", and other political issues have been very disruptive to the supply pipeline. Also, as more agents join the REO niche, it means that the volume of REO listings is spread out across a larger number of agents. I regard BPO's as a separate profit-center, which right now is not necessarily linked to listings.


How has BPO Automation Group software helped to transform that business?

BPO Automation Group software saves me time! That's the big one! I save 50% on average per BPO, and that really adds up. BPOA software helps me through the full valuation process, which means that I save time moving data into the BPO form, but also with auto-population of comment & market data. I'm also saving a lot of time in rework: when you're doing BPO's by hand, it's easy to make typos: with autofill I'm not doing the cut 'n paste routine, so I have fewer errors, which leads to fewer clarification requests from BPO companies. Honestly, it's nice to hit the "submit" button without worrying if I missed a check-box on the form, and without worrying whether my energy level or the time of day is going to give me more typos than I'd otherwise have. Errors are down, quality is up.

The time savings depends a bit on the company you're working for - in the case of small forms such as Landsafe, BPO Automation Group software lets me turn forms around in 12 minutes; for larger forms like Clear Capital, that time is closer to 20 minutes. It's still a lot faster than doing it by hand.


OK, AutoAccepters. Should people use them? Are they ethical? Where do they fit?

AutoAcceptance is a part of today's industry. If the BPO company puts the order out there for me to accept, then yes, they're ethical! In any case, there's no real difference between using a software-based AutoAccepter versus large brokerages with "live" assistants who sit on their PC's clicking refresh by hand. The biggest difference is price: an autoaccepter doesn’t require a salary, doesn't call in sick, and is available to work 24x7 depending on when my providers are broadcasting.

Back in February, I wanted more volume from this National Vendor. I sent an email, made a telephone call, and asked for the opportunity to demonstrate my professionalism. They responded by sending out 8 email / text order opportunities - of which I was able to capture only 1. The rest were picked up by other agents.

Now fast-forward to March: using BPO Automation's Order Central platform, I was able to capture 20 out of 21 opportunities that were sent my way, for a total of $1,240 in BPO revenue. That's a return-on-investment if I've ever seen one!


You used the AutoAccepter 2 for a long time: now you're using Order Central. Can you describe the difference for me?

It's got a lot of new features & enhancements, but the ones that really matter to me are the ability to run unlimited company accounts as well as the ability to filter the orders that I'm willing to accept by payout & zip code. I can accept work from across a larger number of companies, and I can afford to be a little pickier about the BPO's that I take. I also appreciate the improved reporting & accounting features that are built into the platform - it helps to have a list of what's been accepted that I can use to help balance my books!

Those are key selling points for me: If somebody's been growing their business with the A2, being able to run more vendors and use the accounting functions in Order Central are pivotal to getting them to switch. Also, it verifies the Orders that it captures: you tell it what payouts you want to accept, and just relax knowing that it's going to get them. It's a stable platform - just turn it on and it runs. I also like the fact that it deepens my relationship with BPO Automation Group: I like their products, and they're responsive to my feedback as a client - Order Central is the result of features that we wanted, so there's really no reason not to upgrade.


Who would you recommend BPO Automation Group form-completion software to? Who would you not recommend it to?

Personally, I'd recommend BPOA Autofill software to anybody who's currently completing more than 5 BPO's a month, or to anybody who wants to develop a BPO profit center. It's not just software: it's also a process for completing BPO's, and it makes life easy to run a high-volume shop when you're using a process developed by people who know how to maximize your productivity.


Where is Kevin Moran going next in the REO industry? Where do you see yourself in 5 years?

I'm currently doing 2,500 BPO's a year, and averaging 5 REO closings a month. That's a start, but I'm also diversifying into training and coaching - I really want to help my fellow REO & BPO professionals double their income, and I'm positive that the techniques I've learned over the last few years in the industry are the key to making it happen for any agent. Sometimes you have to learn the hard way - and when the market fell apart in 2005 we all had to get smart in a hurry to stay alive. Now that we know how it works, though, there's no reason for our colleagues to suffer through the same lessons we did.

Also, the market's slowly improving: for me, that's a golden opportunity. Before REO, I was on top in real-estate; by combining what I've learned in the REO industry with what I did before, I'm confident I can build a new generation of post-crash real-estate business capable of thriving in the ups & surviving the downs!

 

Kevin Moran is an associate broker in the Stockton, California area. You can learn more about him by visiting his real-estate brokerage online at www.stocktonnewhomes.com, or by visiting his coaching site at www.reobpoinfo.info.

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I am addicted to BPO's

I know I usually write preachy blogs but today it is different.

I am confounded that I cannot get more BPO work to do.  I notice companies like Clear Capital have their "designated agents"  ( you lucky one's!!!).  Another company denied me because they have another agent within a 30 mile radius in my office doing BPO's (E Mortgage Solutions).

I get most of my work through OLD REPUBLIC TITLE and I wish I had more from them .  They are good to work with...their reps will call you to check in, are adept at getting you more information about a property if you need it for the report, and I just really have to say great people.  Old Republic BPO's are like candy to me because I know I am doing important work that may lead to REO assignments.  While it is true I amy be up at 4 am finishing up one, I always get a sense of achievement after I complete one. The BPO AUTOMATION acceptor is a great tool in facilatating my success and despite the fact my computer is less than ideal for this memory hungry app, I manage to snag a few and Old Repubilc is okay with that although they have a search limit of 720 x per day.  There were a few days when it was just way too efficient!  Best $500 I ever spent!

Lately it has been kind of quiet...at least in my area.

I anticipate that it will change soon however because properties appear to be coming in 1st qtr 2011.  I have even heard that banks are not messing around with short sales and that if the homeowner is in trouble the free ride of 18 months will be over...short sale or else get forclosed on.  Trying a loan mod 2 or 3 x is not going to work if the income is not right.

In closing I hope somehow the folks at Old Republic see this as us as partners in the process.  Thanks for your supportive work and trying to understand why you get wacky comps on some of this wacky property that I have to try to evaluate.  It is nice when you can compare a normal house to another, but what happens when some wisecracker homeowner decides to build a castle in an area of smaller homes or the only 4 plex single level for sale in an area that  has only two story comps available... or how about the model home that was built as a single story in an area that they built very few and the other 95% of the tract is two story?  So much for similarity and yet these are examples of BPO's that I have encountered.  So far I have not encountered a threatening homeowner, although they sometimes wonder why is this man photographing my home?  I wish the lenders would advise the homeowner of that happening.  I don't like having to sneak up on someone!  I sometimes feel like I am on a CIA mission...fast in...fast out!

Good night everyone!  Share your exploits!

 

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A $20 BPO, Really?

Bpo's have never been a big part of my business, but I have done 4-10 a month for the last year. For the first 9 months I only had orders from one Asset Management Company who can assign listings and one who assigned, but does not give out listings. They paid ok, but mostly I enjoyed doing them for the incredible education I received. Also, the Valuations analyst in the company that does assign listings are really nice!!!! Last summer I started getting orders from some other companies, which come as broadcast blasts. Since I enjoyed doing it for the other companies, and at that time had some extra time, I accepted some of these broadcast orders. It was a nightmare! They were so much harder, took hours longer to complete, did not really teach me more about valuing a home in this market, and did not pay as well as original company. I have gotten much busier this fall so I stopped excepting the orders from these BPO mills and just delete them as they come in. But today I had to read the order several times because I could not believe what I saw. The BPO offer was for $20, which I wouldn't accept if it were my own house. However, the property is not my house. It is for a house in Woodside that is worth over $2,000,000. How would you feel if you had a multi million dollar asset and your bank was paying someone $20 to tell them how much it is worth. It is not a tract, it is a unique home that has no other home exactly like it.

Really? The fate of this owner's financial life is the hands of someone making about $5 an hour before expenses. That is a scary thought.

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REO/BPO Companies that don't pay....

I have worked for a ton of these companies over the years, and sometimes get companies that are hard to pay or won't pay.

I have one right now, Service (blank), that didn't pay for BPOs since the first of the year. They stated that I wasn't a provider and that I wasn't assigned these properties. I scanned every order page, submitted my BPO pay log and now....Since getting Richard with myreotogo.com involved, they are finally paying!

I got Richard involved yesterday and I received a phone call from the company in question this morning! Suddenly I have gone from not being a service provider to "the information is going to accounting and a check will be in the mail this eveing with a tracking number."

It may sound like an ad, but it is true! Call or message me, and I will get you Richard's contact information!

Finally an REO/BPO success story!

THANK YOU, RICHARD!!!

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