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The Leader in BPO Automation Software Since 2009

HUGE News About Our New BPO AutoFill Software!!!!!!!

We are a technology company that strives to be on the cutting-edge of all that we do and with the products that we offer. Since we invented BPO AutoFill software in 2009, we have learned a whole heck of a lot about our business, our subscribers needs, changes in the industy and have taken it all to heart.

We are SUPER proud to announce that we are starting to work on a new version of our BPO AutoFill software product. Although, we officially start work on October, 2nd 2017, this project is something that I have been working towards for years.

We anticipate releasing it very soon as we are currently in beta testing of the new, improved BPO AutoFill software and can't wait to see this dream come true!

More news to follow and we can't tell you all of the exact details just yet but know that this is going to be HUGE!!!!!!

Sincerely,

Nicole Ocean

BPO Automation Group

Phone: (360) 223-2482 E-mail: sales@bpo-automation.com 495 Grand Boulevard Suite #206 Miramar Beach, FL 32550 www.bpo-automation.com

 All Rights Reserved, BPO Automation Group LLC, © 2009-2018

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Agent Testimonials

”I have been using BPOA for a few years now and couldn't be happier with the programs available from this great company. I use the AutoFill software for my business. I am able to be much more efficient and provide a much better price opinion to the companies I do work for.

Customer service is great at BPOA. The Tech staff stays on top of any changes that might occur with the various companies they support. Nicole and the gang are constantly improving and modifying the products they offer. From the owners on down, this is a great company to do business with.....“ - Mr. Robert Ceballos, Home Team Realty, Houston, TX

”I have been working with Nicole Ocean at BPO Automation Group for several years now and have enjoyed great success in using the automation software in my BPO business. Nicole stays on top of changes in the industry and has done an excellent job of adapting the BPO AutoFill software as needed to stay current and relevant.

In addition, the company Tech Support system is easy-to-use and staff responds in a timely manner to provide resolution to software issues and answer questions. The software is easy-to-use and the Group website (Member's site) is stable and secure and has rarely been offline in the past several years.....“ - Mr. Dana Yarbrough, Value Realty, Cordova, TN

Have Questions, Reach Us At: 360-223-2482 ext. 1

BPO AUTOMATION GROUP- CLEARLY THE LEADER IN THE BPO SOFTWARE INDUSTRY!

Finish Your BPO Orders Faster With The Industry Leader Since 2009.

BPO Automation Group

Phone: (360) 223-2482 E-mail: sales@bpo-automation.com 495 Grand Boulevard Suite #206 Miramar Beach, FL 32550 www.bpo-automation.com

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BPO Automation Group

Phone: (360) 223-2482 E-mail: sales@bpo-automation.com 495 Grand Boulevard Suite #206 Miramar Beach, FL 32550 www.bpo-automation.com

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Warmly,

Nicole Ocean

Founder/COO

BPO Automation Group LLC

BPO Automation Group

Phone: (360) 223-2482 E-mail: sales@bpo-automation.com 495 Grand Boulevard Suite #206 Miramar Beach, FL 32550 www.bpo-automation.com

 All Rights Reserved, BPO Automation Group LLC, © 2009-2016

The Leader in BPO Automation Software Since 2009

 Are You Working For The Companies That Matter?

Since 2009, my team and I have been very fortunate to have worked with thousands of BPO & REO professionals all over this great nation. During these last 7 years that my software company has existed, I try to do a special blog posting once a year, where I give my top 10 favorite BPO mills or companies that I recommend that people sign up with to do BPO work.

Below you will find a list of my absolute favorite companies. Know that I am using my own industry experience as well as that of many of our software subscribers.

Here is my Top 10:

1. Altisource

2. Proteck

3. RRR

4. Clear Capital

5. eMortgage Logic

6. BPO Fulfillment

7. Servicelink

8. Specialized Asset Management

9. Solutionstar

10. SWBC (fka: Equi-Trax)

Bonus: Honorable mention goes to: Single Source Property Solutions

Top BPO Portals: Res.net and Equator

There you go! Please note, I choose the above companies because they all have a combination of being:

• A stable company
• Around and in business for years
• Able to maintain a positive reputation in the industry overall
• Having a high volume of BPO work across the nation
• Smart enough to have adopted the NABPOP's BPOSG
• Seen in the industry as a good company to work for.

To wrap this up, I can guarantee that if you are signed up, with more than one of the above companies (and don't have all your "BPO eggs" in just one basket, you are more likely to be successful in this niche business)

Not Signed Up With All of the Above Companies Yet?

We've made it easy to sign up with the companies listed above in our FREE BPO Companies Directory. Click here to go there now!

I hope you enjoyed reading this posting and if you have any questions, I'd be more than happy to help. Simply post a comment below!

Warmly,

Nicole Ocean,
Founder & Owner
BPO Automation Group LLC

 All Rights Reserved, BPO Automation Group LLC, © 2009-2016

EXCITING NEWS!

BPO Automation Group, LLC has just completed the sale of its software, Order Central, to the firm of Order Capture, Inc. This change will result in the ability of each firm to focus solely on one product. For BPOA the sole product will be its very successful AutoFill software. For OCI, the sole focus will be on enhancing the capability of Order Central software by adding new tasks to its capture capability and improvements to the software itself. The staff of Order Capture, Inc. includes Steve Lorimer, BPOA's former part-owner/Sales Manager, and the original Order Central development team with some added members.

The pricing, cancellation and refund policies, along with the software tasks and most of its capabilities have not changed, thus the software you have experienced at BPOA will continue to reliably capture orders for you. But, you will need to sign up for your credit card billing at Order Capture.com and download the slightly revised software.

All BPOA customers, upon transition over to Order Capture, Inc. will continue with their pricing plan that has been in effect at BPOA. This pricing will continue at Order Capture, Inc. Moving over to Order Capture, Inc. from BPO Automation Group is easy and should only take a few minutes. You should do it as soon as possible to avoid future disruption of service. If you have any questions or concerns about this move, please don't hesitate to contact either Steve at: support@ordercapture.com or support@bpo-automation.com.

Here is how to enjoy a quick and easy transition to Order Capture, Inc:

1. Go to www.ordercapture.com and browse for awhile, then click on the ‘Start Today’ tab. When prompted for the license key that you have had assigned to you at the BPO Automation Group there are two choices:

   * Click on the ‘Key Look Up’ tab and enter your name and email address. This link will provide your license key quickly and easily so that it can be copy and pasted into the license key prompt.

   * You can go to the Settings tab within Order Central to see your license key. It is a long code that looks like ABCD-EFGH-IJKL-MNOP-QRST-UVWX-YZTA. This would have also been emailed to you when you first signed up for Order Central with BPO Automation Group.

2. Select whether you are primarily a BPO agent or appraiser and click Submit. You will be directed to a secure billing screen for entry of your credit card information. For security reasons, we are unable to transfer your credit card information automatically from BPO Automation to Order Capture, Inc.

3. Upon completion of the billing information, go back to the Start Today tab and click, DOWNLOAD. If you need any help installing Order Central 2.0, please refer to the Installation Guide at: http://ordercapture.com/support/installation-guide/. Follow the directions and your software will be downloaded quickly for your use.

4. Order Central for BPO Automation Group is in version 1.0. At Order Capture, Inc., we have updated Order Central to 2.0 and added some improvements that are mostly behind the scenes. To continue using Order Central, you must install Order Central 2.0. Your account at BPOA will be terminated on June 15^th, so be sure to transition over prior to then. Your current version of Order Central will not automatically update to 2.0.

5. Again, if you need any help installing Order Central 2.0, please refer to the Installation Guide.

6. Once you've installed Order Central 2.0, the first time you run it, you will be asked to enter the email address you used to sign up and the password you entered.

7. You should now uninstall Order Central 1.0.

We have taken steps to insure that double billing will not occur during the switch-over from BPOA to OCI. If you see anything that appears incorrect on your next billing statements, please know that you will be issued a refund for any duplicate billings, if any, that are found.

You should find Order Central 2.0 to be very familiar and won't require any relearning. Most enhancements we've made are under the hood. We want to make sure current BPO Automation Group customers are able to transition smoothly before we introduce new features.

Thank you,

Nicole Ocean and Steve Lorimer

The group this week hit a milestone I wanted to welcome all the new members and thank the first members for their posting of comments and keeping the group active and growing.

This group is to discuss Fannie Mae properties with Fannie Mae and to share solutions to getting more business with Fannie Mae or getting in the door with Fannie Mae and to stay up to date on their requirements.

Website: http://reopro.ning.com/group/fanniemae Members:317

The group this week hit a milestone I wanted to welcome all the new members and thank the first members for their posting of comments and keeping the group active and growing.

This group is to discuss Fannie Mae properties with Fannie Mae and to share solutions to getting more business with Fannie Mae or getting in the door with Fannie Mae and to stay up to date on their requirements.

Website: http://reopro.ning.com/group/fanniemae Members: 271

The group this week hit a milestone I wanted to welcome all the new members and thank the first members for their posting of comments and keeping the group active and growing.

This group is to discuss Bank of America properties with Bank Of America and to share solutions to getting more business with Bank of America or getting in the door with Bank of America and to stay up to date on their requirements.

Website: http://reopro.ning.com/group/bankofamerica

Members:                            169

The group this week hit a milestone I wanted to welcome all the new members and thank the first members for their posting of comments and keeping the group active and growing.

This group is to discuss Bank of America properties with Bank Of America and to share solutions to getting more business with Bank of America or getting in the door with Bank of America and to stay up to date on their requirements.

Website: http://reopro.ning.com/group/bankofamerica
Members: 103

Hi everyone,

 This is Nicole Ocean of the BPO Automation Group. I, along with Tim Ventura started the BPO Automation Group in April of 2009. In case you aren't familiar with what we as a company do, let me mention quickly that we are the industry leaders in BPO automation software for BPO & REO professionals nationwide.

 After talking with Jesse Gonzalez, the founder of this wonderful forum a few weeks ago, he mentioned that it would be a good idea to touch bases with everyone and let you know more about where we as a company are going,etc.

 As 50/50 partners of the company, Tim and I have spent the last 2 years literally in the 'trenches' working side-by-side our clients. We listened to their needs, wants and desires and took all of their feedback and applied it enhancing and improving our products as much as possible.

Everyone who has been involved with the BPO Automation Group has really poured so much of themselves into our cause these past few years, so you can imagine that as I write this, our company has come SOOO far in the past few years!

 After reaching a critical point both professionally and personally about one month ago, I purchased Tim's 50% share of the BPO Automation Group. It was a well thought out move and a difficult one to make and in the end it has proven to be a great decision for everyone involved, even for Tim himself. Like all good things in life changes is inevitable and I intend to do the best I possibly can with this change for the betterment of our clients, the industry at large and for everyone else that we effect by what we do.

 Tim helped our company in countless ways and we are an organization are forever indebted to him, his efforts and his dedication. Let me point out that BPO Automation Group is still in very good hands! I intend to make sure that BPOA continues to thrive, as well as evolve into an even better industry network and respected organization then it was under different management.

 BPO Automation Group is continuing in our mission of always moving forward despite internal changes of company ownership. In the last month our staff has been working diligently to make things even better than they were under different management while Tim was a part of the company.

 Here is a short list of priorities and things that clients and potential clients can expect to see from us as a company:

 * Increased levels of customer service (Example: Clients can now call our dedicated tech support line during business hours to receive help over the phone.)

*  AutoFill as a monthly subscription will soon be available for $59 for 2 users (or 2 computer setups with our AutoFill software) along with a $49.00 one-time MLS setup fee. Addt computer setups will be just $10 a piece per month.

* All monthly AutoFill clients will receive all of our Add-on products as well as many new ones like our free Excel-based 'BPO Payment Log.' (This is HUGE!!!)

* More Companies added to our popular 'Order Central' Auto Accept software.

* More Research and Development in all of the free resources we offer like our BPO Companies list.

I'd love to hear any feedback, comments or suggestions you'd like to see with our products too! Feel free to reply to this posting or reach out by emailing or calling me.

Here's to everyone's continued success for as long as we are able!

Warmly,

Nicole Ocean

Founder

BPO Automation Group

nicole@bpo-automation.com

360-223-2482 ext 2

The group this week hit a milestone I wanted to welcome all the new members and thank the first members for their posting of comments and keeping the group active and growing.

This group is to discuss Fannie Mae properties with Fannie Mae and to share solutions to getting more business with Fannie Mae or getting in the door with Fannie Mae and to stay up to date on their requirements.

Website: http://reopro.ning.com/group/fanniemae
Members: 100

Don't Steal My Photos Man!

Those who have worked with me any amount of time know one of my biggest pet peeves....... DO NOT STEAL MY PHOTOS FOR YOUR LISTING!

As a easier way to keep up with my local market, I have myself set up in the MLS's to get daily updates of new listing as they come on the market, like all good agents should, right? This morning I get my usual 5 or 6 emails from the MLS on new listings and one of them has one of my old REO listings that expired in June that was just re-listed. No problems, I expected the bank to assign a new agent as I had that troublesome property for over a year and was ready to get rid of it.

As I was looking at the report I noticed that the photos looked familiar, so I pulled up my old listing and sure enough, they were my original photos..... ALL of them! There is NO description of the house, no private comments other then “See attached documents”..... which there were not any. And other important information was missing like “No Certificate of Occupancy Issued”, etc. (new construction)

Well, I'm still a pretty good friend with the bank's property manager, so I sent her an email. One to check on her to see how they weathered the current hurricane and to let her know that she needs to tell the agent that using photos from another brokerage is against MLS rules, not to mention it's just plain lazy!

Then I looked up the other listing we had of developed building lots. He did a little better there, but I guess he did not like my photos because it looks like he just rode through the subdivision taking pictures of any open space he THOUGHT was a building lot. The funny part is he had 3 or 4 pictures of properties we SOLD last year that the bank no longer owns! The listing has no information on lot numbers that are for sale. And had a nice picture of a STOP SIGN! Lol

New Construction REO's take more research then a normal listing. And I would have gladly given this agent my folder on this property.... before now. But don't steal my work because you are too dang lazy to take a few photos of your new listing!

I want to say to any asset manager who might read this, PLEASE, PLEASE, PLEASE double check your agents! You have no idea how much liability or lost sales these “Lazy” agents are causing! If you do not have the time to do so yourself, hire an agent in that area to “shop” your listing agents. They will tell you real quick if there is a problem! A quality listing agent will not mind at all if they get “shopped”, it helps them stay on their toes! I welcome it any time!

Alarming News for Short Sale Negotiations