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Ocwen/Altisource is on Fire, Fire, Fire this morning within our Order Central software!

Posted by Nicole Ocean on August 27, 2011 at 7:46am

Our BPO Company of the Month of August is....Ocwen/Altisource!

I woke up this morning and like most day's I start by opening up our Order Central AutoAccept software to check the Stats and see how the software is performing for our customers.

When I opened up the 'Statistics' tab this morning, I was SHOCKED! I learned that Ocwen/Altisource is on fire this morning! Our OC AutoAccept software already captured 176 out of 196 orders with this company alone and all before 8:30 am. Please see the image below!

As I talk with BPO/REO agents and brokers all over the U.S each month many of them ask about Ocwen/Altisource and I tell them that this is the MOST successful company in our OC AutoAccept software. I try to let people know just how powerful our Stats are because if they use them they would see that Ocwen/Altisource drops the majority of their orders from 3 am to 8 am nationally.

Many of these same fine folks go on to get a good amount of orders with this company and with the other 15 companies that we offer. We are planning on adding 5 more companies to our software in the next month as well. I'll let you know the companies in my next blog posting.

In case you haven't heard, BPO Automation Group's Order Central auto-accept software has been producing record numbers of BPO orders for BPO & REO agents and brokers nationwide in the last 2+ years. We are one of the few remaining companies to provide real estate professionals with needed software to help in capturing more work as it is getting more and more difficult to receive BPO orders.

Our network captured over 3,300 verified BPO orders just in the month of July. With faster performance, greater stability, and a ton of new features like address-mapping, remote account-access & detailed capture-logs, Order Central will take that to a whole new level.

Feel free to give us a call with any questions,

Steve Lorimer

Sales Manager | BPO Automation Group
(360) 223-2482 ext 1 | sales@bpo-automation.com

About BPO Automation: With thousands of clients nationwide, we're the #1 provider for BPO form-completion and automated order-acceptance software in the United States. Our focus is on quality solutions that save time, boost revenue, and let you focus on growing your business. Learn More »

BPO Automation Group LLC
PO Box 1325, Ferndale, WA 98248
Tel: (360) 223-2482 | E-mail: sales@bpo-automation.com

BPO Automation Group Keeps Moving Forward After Company Changes

Posted by Nicole Ocean on July 25, 2011 at 5:30am

Hi everyone,

This is Nicole Ocean of the BPO Automation Group. I, along with Tim Ventura started the BPO Automation Group in April of 2009. In case you aren't familiar with what we as a company do, let me mention quickly that we are the industry leaders in BPO automation software for BPO & REO professionals nationwide.

After talking with Jesse Gonzalez, the founder of this wonderful forum a few weeks ago, he mentioned that it would be a good idea to touch bases with everyone and let you know more about where we as a company are going,etc.

As 50/50 partners of the company, Tim and I have spent the last 2 years literally in the 'trenches' working side-by-side our clients. We listened to their needs, wants and desires and took all of their feedback and applied it enhancing and improving our products as much as possible.

Everyone who has been involved with the BPO Automation Group has really poured so much of themselves into our cause these past few years, so you can imagine that as I write this, our company has come SOOO far in the past few years!

After reaching a critical point both professionally and personally about one month ago, I purchased Tim's 50% share of the BPO Automation Group. It was a well thought out move and a difficult one to make and in the end it has proven to be a great decision for everyone involved, even for Tim himself. Like all good things in life changes is inevitable and I intend to do the best I possibly can with this change for the betterment of our clients, the industry at large and for everyone else that we effect by what we do.

Tim helped our company in countless ways and we are an organization are forever indebted to him, his efforts and his dedication. Let me point out that BPO Automation Group is still in very good hands! I intend to make sure that BPOA continues to thrive, as well as evolve into an even better industry network and respected organization then it was under different management.

BPO Automation Group is continuing in our mission of always moving forward despite internal changes of company ownership. In the last month our staff has been working diligently to make things even better than they were under different management while Tim was a part of the company.

Here is a short list of priorities and things that clients and potential clients can expect to see from us as a company:

* Increased levels of customer service (Example: Clients can now call our dedicated tech support line during business hours to receive help over the phone.)

* AutoFill as a monthly subscription will soon be available for $59 for 2 users (or 2 computer setups with our AutoFill software) along with a $49.00 one-time MLS setup fee. Addt computer setups will be just $10 a piece per month.

* All monthly AutoFill clients will receive all of our Add-on products as well as many new ones like our free Excel-based 'BPO Payment Log.' (This is HUGE!!!)

* More Companies added to our popular 'Order Central' Auto Accept software.

* More Research and Development in all of the free resources we offer like our BPO Companies list.

I'd love to hear any feedback, comments or suggestions you'd like to see with our products too! Feel free to reply to this posting or reach out by emailing or calling me.

Here's to everyone's continued success for as long as we are able!

Warmly,

Nicole Ocean

Founder

BPO Automation Group

nicole@bpo-automation.com

360-223-2482 ext 2

How much loss will a bank accept?

Posted by Jesus (Jesse) Gonzalez on January 9, 2009 at 4:09pm

Have you heard that banks will accept a certain amount of loss on their default real estate portfolios as a rule of thumb across the board? Have you heard that all banks are willing to take 20% less than the listing price?. Have you heard that all banks over price their listings because they know they are going to take a less on their properties? If you believe any of these rumors, urban legends, or false hoods then, you have just been suckered. Let me explain how banks determine their price when they go to list a home. First, they order an appraisal as soon as a home goes into foreclosure or as soon as they receive the first offer on the home. In an effort to be clear, let me tell you what an appraisal is. An appraisal is an estimate of your homes Market Value by a professional. It is important to understand the difference between Market Value and Price. Market Value as defined by the USPAP (Uniform Standard of Professional Appraisal Practices) says, "...a type of value, stated as an opinion, that presumes the transfer of a property (i.e., a right of ownership or a bundle of such rights), as of a certain date, under specific conditions set forth in the definition of the term identified by the appraiser as applicable in an appraisal." So, in other words, it's the opinion of a trained professional as to how much the property should sell for in a fair market. So, I bet now you are wondering how these appraisers analyze a property in such an un-certain market as that we are in now, right? Well, that can be answered by the definition of Market Value used by the residential mortgage financing industry and it says, " ...the price represents the normal consideration for the property sold unaffected by special or creative financing or sales concessions granted by anyone associated with the sale." So, in other words, adjustments for any reason, are made to the comparables sales price not the subject property. Ok, I am sure this may be confusing but let me explain it this way. You want to put an offer on 1000 Money Pitt Lane but the asking price is $150,000.00, which you think is too high because it's a foreclosure. Well, the bank isn't going to care if it's a foreclosure, short sale or once belonged to one eyed, one horned flying purple people eaters because, they have comparables, from the appraisal, showing that similar homes that are true comparables, alike in almost (no property is ever the same due to it's uniqueness and immobility) every way sold for or above $150,000.00. So that offer of $115,000.00 you put in thinking that banks are taking less because that is what they do, is foolish and a waste of everyone's time. Well, maybe the Appraiser was smoking some serious blow that day and you (as the buyer) know that the home just isn't worth $150,000.00 so you want to stand by your offer and have it submitted. Truth is, the bank isn't just relying on the Appraiser to get the appraisal right. By the time you submitted your offer, they have accumulated approximate 2 appraisals, 1 from the previous homeowner and 1 upon foreclosure, and they have had a Realtor provide a BPO (Broker Price Opinion) monthly for the time before it hit the market and while it was on the market. My point here is, the bank is going to know the value of the home, the monthly average depreciation for the neighborhood and how long they are willing to wait for the "right" offer to come in the door. On average, per my friend at one of America's largest banks, they have 5 price analysis on a home before it is every put on the market so, they know, you can bet on it. Ok, so now that I have explained that, can you see why thinking a bank doesn't know how much a home is worth is just silly. Granted, banks are dumping some properties due to the large amounts of real property on their books however, that isn't because they have made some secret policy that they will accept a general loss on all their properties. In reality it's more about that specific home and how much loss they are willing to take and, that isn't something they are advertising. So, if you come across a great deal, then most likely you were at the right place at the right time with a Realtor who was looking out for you versus, anything else.

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Ocwen/Altisource is on Fire, Fire, Fire this morning within our Order Central software!

BPO Automation Group Keeps Moving Forward After Company Changes

How much loss will a bank accept?

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