bpo's (4)

Inflated BPO's Cause Problems for All

 

As a REO agent, we learn very quickly how important a good BPO is. Not only because we have to do them...along with MMR (Month Marketing Reports) but because our AMs rely on 3rd party BPOs to help them determine our list prices. Yes, you heard me correctly, I as the REO agent rarely get to list the property for the price I want. In fact, most to the time, I have to list the property at the 3rd party BPO price. So, I am trying to sell a property at a price I had no control over, my AM has no control over and yet we are held to that standard.

So, does this policy work......um, not really but sort of kind of. Figure that one out?

I understand that the 3rd party BPO prevents the AM and Realtor from fire selling the property but, guess what it also does, it prevents properties from selling. What....did I say that? Yes....oh hell yes I did. You see, some of these people doing these BPOs are working under the misconception that they have a chance to get the REO, if the price the property high. They think a high BPO suggested list price means the am looking at the BPO is going to give them a call and that AM is going to say....those two magic words, "You're hired!"

In reality, it sticks me with a list price, 10-50% above FMV because it's the AMPs policy to take the 3rd party BPO, add that to my BPO, average the two and add 5%...whiz, boom, bang, you got you a list price good buddy. SERIOUSLY!?!?!?

In fact, without naming names, without disclosing the address, I got a listing right now, it's 100% overpriced. Now, I am not saying that as a figure of speech or as an exaggeration to make a point, I literally do mean it's 100% over FMV (Fair Market Value). Now, here is the sad part...I know it's 100% over priced, my AM knows it's 100% over priced yet, neither one of us can do a damn thing about but ask for price reductions every 30 days while we both kill our stats.

So, here we are, 202 days later, it's now listed at $44,900.00 and yes, in 2 days I had 5 offers. MOF (Multiple Offer Forms) have been sent out and yes, it looks like we are going to have a deal.

Now, just a thought....but, it's a good thought, I promise. Why punish me and my AM? Why not ask yourself, "why didn't this property sell when it was listed at 95,000? We marketed this property no different than the others, in fact, we did much more.....multiple open houses, broker tours, neighborhood farm post card, email blast...etc, yet...not a single offer till we got down to $44,900.00.....maybe that's because the FMV is $44,900? Which is actually amazing considering my BPO...202 days ago suggested a list price of 49,900.

I am truly sorry to say but, I strongly feel the BPO and Appraisal industries are sham...truly a sham. Especially BPOs. Let's be clear, I understand why they are used, I understand what makes them important but, I don't believe it's any different than going down to my friend local psychic Esmeralda and asking her, how much should my house sale for.

Better yet, why don't we let AMs and Realtors determine value? I know, it's a novel idea..truly it is but, why the hell not try it, it might just work.

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Did You feel It?

There were quakes the last few days! Although I live in earthquake country (California), there have been quaking things this week. I should say something is happening in defaults and its registering in BPO's. Providers that I never get business from are suddenly providing requests, although I miss them because my blackberry email is slow.

This week I received 9 requests from one servicer through TAZA systems...and I had just considered cancelling my membership because I did not get anything...by the time I logged back in on a standard computer...the requests were taken. I got a request from Asset Value Partners yesterday and although it was 70 miles away in Lancaster, it was something that too was taken. Today I got a request from M2M about something in San Clemente and that too was taken.

I actually manged to get one form Old Republic.

Another thing I have noticed that they are tight generally as far as turn around times are 24-48 hrs...not much time to adjust if you have a busy schedule!

So to ask a rhetorical question... Is this just a hiccup? or is the "Big One" coming...the much anticipated REO release that has plagued us agents most of the year?

I have also noticed that different bpo vendors use different means...

Some just plain broadcast them out to everyone. ( Old Republic, Asset Valuation Partners)

Others use a tiered system...they give it to a preferred agent with a 15 min-4 hr dead time and then it gets released again.( Clear Capital, BPO Valuations Partners, Treo Reo)

Time will only tell...it will be exciting to see also the buyer ordered BPO's from Realty Pilot. I hope they come soon.

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The previous post discussed how a REO Transaction Coordinator can help REO agents apply to asset companies and help agents connect to asset managers.


After this article, a lot of agents contacted me thinking that I had instant access to a network of Asset Managers. And that I could just instantly connect the agent to the AM and they would receive assets.

So I want to clarify what I am able to help the agent with. As written before in the previous post, I offer the service of signing up the agent with many asset companies. That involves uploading or faxing the necessary paperwork to the company. Since it is advantageous to apply to about 50 – 100 asset companies, some agents prefer to outsource this task. That is where I come in. This does not guarantee that you will receive BPOs or REO Listings. That of course is based on the need of the company and the criteria they have for accepting more REO agents.


I also help the agent connect with asset managers. As written previously asset managers are busy and they do appreciate building successful networking relationships. They do not appreciate being continually contacted for BPOs or REO Listings. So I do help agents develop a social networking program that helps them connect successfully with asset managers. This is a way to build a good networking relationship with asset managers. And in this business, it does help to have a solid network of asset managers. I have been able to successfully connect some agents with asset managers which resulted in the agent receiving REO work.


So in summary:

  1. I help the agent apply to the asset companies
  2. I also help the agent develop a social networking program. This program is designed to connect and build an asset manager network for the REO agent.

My next topic will cover things you can do to make the asset manager’s job easier – which in turn will grant you more listings!


To your business success!

Roxanne Tidmore

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REO Transaction Task Lists

One of the keys to a successful REO Transaction is having an organized task list. I have talked to many agents who have the task list in their head. This may be good for some, but if you have the task list in a documented format – that is just one less thing you have to remember – one less thing that is a to do item!With so many things to do, it is possible that you can forget a task that is very important. Maybe you forgot to follow up with the lender for the appraisal because there was a family emergency that happened. Or you forgot to check with the co-agent on the inspection. And since there are deadlines to be met, there is no leeway for being late. Especially if your client has to pay a per diem fee for a missed deadline.That is why it is crucial to have a task list and that task list has to be organized.What are the steps that you take when you first receive an asset from the bank?Are you on the phone for a long time with the utility company trying to find out the status?Are you trying to juggle your time to inspect the property to find out the vacancy status?Are you working into the night to complete the initial bpo that is due?Do you have a systemized way of tracking your expenses to turn in your reimbursements on time to the bank?If you have all of your tasks documented – GREAT! But if you do not, it is time to begin doing it.The immediate benefits will be:Being confident that your assets will be handled in an organized manner.Your Asset Manager will be more likely to give you more listings and you will develop a better rapport with your Asset Manager.Your business will be continuously growing with more reo listings.To your business success!
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