I had a listing that was “chosen for alternate marketing” …AUCTION. Now comes the new LA. This is after 3 months of pre listing tasks and only 2 weeks of marketing with the original asset management company. The original LA was a 1500.00 min commission to the LA. Not really all that bad on a 32K property. Actually a very fair commission if you don’t break it down by hourly increments. The auction LA comes and it is now a new commission. 800.00 minus the fee so it comes to 645.00 for the LA. The day the property went to the auction e mails began arriving. A BPO , new photos , a property condition report, bids for repairs and several other “requirements” now on the auction platform all waiting for completion by me. Meanwhile the other emails began. Several of the auction minions began directing all in different directions on their separate tasks. At least 3 demanded the new BPO be e- mailed directly to them. Each not knowing the other was requesting the same task. Now I am not going to bore anyone with all the miss step,  lack of communication and disrespect these auction companies have involving the Listing agent.  I am not going to delve into ALL of the downsides of these assignments when they go into the “Auction world”. Most REO agents have their “own war stories” to attest to on this subject. Suffice it to say there are too many issues for me to discuss here and now. I will skim over just a small amount of BS in the Auction process. The Auction company needed me for anything and everything they needed and nothing in anyway beneficial or even in consideration of me. They removed my sign on the first day, thus removing the ability I would have for a local buyer to contact me directly. They never communicated with me, never sent me the offer or even the accepted contract, never informed me of the closing agent and never once kept me informed of a property that I was claimed to be the listing agent on. Finally 12 hours before they had scheduled closing  the escrow agent  informed me I had to pay a “past due sewer bill of 124.00 or this would not close. This came via e mail at 4:30 and closing was to be at 9 AM. I had no contact numbers no e mail addresses other than this escrow agent’s.  I had previously checked for any past due bills and saw all were paid. Since no utilities were on at the property due to missing plumbing I was a little confused by the 124.00 newly discovered bill. I called and the escrow agent and got no response. (What a Surprise!!) The next day I called the city for the “past due” sewer bill amount that was said to be holding the closing.  The person I spoke to informed me that it was not a sewer bill but a trash service bill that follows the previous owner not the property. It was assessed in 2010. It had no effect on the property or the deed.  Now here we go. If I had paid that bill it would have been on behalf of the previous owner. No reimbursement would have been given to me and I would have been out 124.00 making the commission on the entire listing dwindle to 397.00 for all the work I did. I made up my mind in that very moment to refuse to do even one more of these auction assignments. I would rather work for nothing for 3 months than worked for pennies for 6 months. The auction companies need the Agent to keep the utilities on, keep doing property checks and to pay any bills that are discovered in the last hours prior to closing. They need us to keep the property in the MLS. They need their website on the MLS to direct local buyers to them for the auction. They need us to do all the work they get paid for. This sale was 16000 K. I had an offer for 21 K days prior to the auction.  The auction company charged the seller 2700.00 auction and another 1500 for management fees a total of 4200.00 on a property that sold for 16 K!! The auction in turn was paying me 645.00. The auction company also charged the buyer a premium of  5 %. So for all my work the auction company received 5000.00 and paid me 645.00. (Again only 397.00 if I had been dumb enough to pay the 124.00.) The banks are willing to pay these auction companies well over 6 %. In fact this was a 33.2 percent fee of the total selling price!! On top of all this the original Asset Company also was paid a fee for their participation in the asset process!! Auction companies do not have employees in the area. That is our trump card here. They have to have an agent. So does the seller. So why do we work for pennies when we see the banks WILL pay absurd amounts for the property disposition for only minimal work by the auction companies?? Why do we ever agree to assist the auction companies who continue to use us? All REO agents may think about  declining the assignments when they are chosen for “alternative disposition” by way of any auction. The asset managers love when you do this. The auctions companies are in direct competition with them. .After the above mentioned auction I refused the next one. It was taken from the auction company and given back to me PRIOR to the auction start date for traditional marketing on the MLS. Not participating in the auction process is a very small step in gaining some of the self-respect we have lost.

 

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  • Live REO auction is now almost non-existent compared to 4-5 yrs ago. It is now being replaced by ONLINE auction which is the reference of this discussion. Check out Auction.com which is the biggest one right now.

    http://Auction.com/
  • 5% buyers premium and no inspection will scare off all but the bravest and richest retail buyers. Auctions have been around for hundreds of years and online auctions approaching 2 decades. Auction inventory is way down in my state what used to be hundreds is now several dozen assets with a lot of the companies you used to see with NO inventory. It was a function of supply and demand - a lot of assets that they needed to get rid of. As soon as the last of the bust inventory cycles through the execs will have their afternoon cup of coffee and it will dawn on them why are we selling our assets for 60 cents on the dollar. In the meantime accomodate them by picking up a few for your investors or yourself.

  • I see Auction.com is everywhere on major websites advertising direct to consumers, and so is its sister company Sold.com soliciting homeowners to list with Sold.com direct. I see selling agents offered only 1% commission and sometimes nothing and maybe 1% also or less to listing agents on REOs. On Short sales, listings commission to selling agents is per MLS terms. These Auction companies are taking all over the market especially when we have this current Seller's Market. And what about the legal liability of an auction listing agent if the transaction goes sour and end up in litigation? What if the auction listing agent get included with the Auction company as a defendant in the lawsuit, is the 1% or less commission worth it? And consider that the auction terms are pretty much one sided in the favor of the auction listing company, when there is just a limited viewing opportunity of the property being offered to a buyer. It is not easy to view most of the listed properties as many times listing agents are not also cooperating much since they may want to double end the deal for 2% total commission. And check also the auction terms, the very strict and limited time frames and non-refundable auction deposit could be very scary to a first time buyer without an agent representation. This part could be one of the reasons why auction properties may have a higher rate of fall out than a standard equity or regular REO transactions. On the other hand, I for one is kind of hesitant to offer auction listed properties paying only 1% to investor clients.

    http://Auction.com/
  • Think what you're getting is scratch???? We've lost 6 prime reo listings in the past 45 days to the "auction terms" process.. with ZERO PERCENT to the Buyers' Agents.. and they insist we place it in MLS( a Direct Violation  of our MLS Terms).. so we havent.... I"m working on with investors now on 2 other Auction listings where  I get paid virtually nothing.. ZERO... but I have the Love and Admiration of my Clients( try paying your mortgage with that!!)  It's OBSCENE.. apparently the 24-47% appreciation rate for homes in my area over the past 12 months isn't enough to satisfy the Banks.. they want more.. from us.. Fortunately , the banks "crystal ball" is flawed.. and the  listings we've lost have not sold at auction , some on 3 attempts.. and we get them back.. with a commission.. 

    Perhaps the most disturbing  scenario is what just transpired last week.. Altisource ( Ocwen)  has bought Equator and Altisource already owns the HUBZU Online Bidding Auction Platform..  I can see the handwriting on the wall.. The largest servicer in the world now owns the 2 platforms for administering REO's and Short Sales ...and disposing of them.. via unlicensed outsourced "customer service" reps.. in India.. it's a nightmare..  

  • I will reject next time as well. I had the same exact thing done to me. However when they requested the bpo I didn't do it. They need to pay for it and so I ignore the request. 

  • Some of these auction sites seem to compete with short sales that have offers submitted. One realtor who had a short listing insisted 5% to be deposited with an auction company he is affiliated to increase the probability of winning a home besides a 3% EMD from his short sale.  When the lawyer contacted him he backed off from his auction deposit insistence.

    This major online company sends out BPOs requiring 6-7 crispy photos taken outside of the car in a restricted neighborhood.  They wanted the broker to retake photos without glass glare and wide angle etc.  That was a $35 bpo.

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