BPO Fulfillment

In the past I've completed many BPO's for a company called "Main Street" back in 2002 up until maybe 2012. I never had a problem with payment or fee's to complete BPO's. The average fee for an exterior or interior BPO was $55-65. Last year I received notice that the name "Main Street" was being changed to "BPO Fulfillment". This appears not to be the same company. You talk about slow pay, I haven't been paid for assignments completed in January and when I contact them regarding pymt, I'm told to send a email and they will get back to me because they don't have an accounting department on site. I've stopped completing assignments for "BPO Fulfillment", but, I see numerous assignments coming to my email everyday. Many of these assignments pay $30. Why are agents accepting BPO's and completing them for $30. I'm insulted when I get a email requesting to complete a assignment for $30. I always decline them and/or request a higher fee. When I complained to "BPO Fulfillnment", it was made clear to me that agents accept them and complete them for $30; there is no need to pay more. Do agents realize that they can earn more working at a McDonalds and get paid every other week. Has anyone been paid by "BPO Fulfillment"? Some of their exterior assignments pay $60-65. These are the only assignments I accepted. But, too date, I haven't been paid for any assignments completed this year. I will not complete another assignment until I get paid. BPO's have gotten more complicated and require more research and time to professionally complete these days. I'm going to open a BPO company -accept a BPO exterior for $65 and send out an email blast and see how many agents I get to complete it for $30. It seems, I can make $35 off each one. What an idea????? Herman

I agree Hernab. If agents sit down and do the numbers of their expenses and what they get for a BPO, they will see that they would be better off with a minimum wage job.

I'm in SoCal in the High Desert area where it is not unusual to have to drive anywhere from 20 to 60 miles one way for a BPO. And with gas prices at $4.15 a gallon, there is no way I will do a BPO for anything less than $45. There are also so many companies out there that are slow to pay and some even don't bother to pay. I've already had to sue 2 companies in small claims court and gotten the judgements to be able to put liens on the properties.

I now spend more time working on getting listings. I have a far better chance selling something and knowing I'm going to get paid through escrow than wasting time with these BPO companies.

Replies

Cy Marlow August 7, 2015 at 4:50am

Not had any problems with them. We have dome several BPOs for them.
Daniel Sandoval August 6, 2015 at 10:40am

im getting bombarded emails from them but when i log in they are all gone. but reading all these emails it shows as they are not paying on time. not sure if i should try to accept them. Yes they are paying very low. i do volume bpos for protect and they pay on time.
Chris Johnson September 8, 2014 at 2:57am

Since Mainstreet changed to BPO Fulfillment I can't get into the site and just started getting BPO requests again. It says to contact Technical Support but I can't find a phone number. Does anyone have the number? Thanks
- CECILIA D FOX > Chris Johnson September 8, 2014 at 3:43am
  
  801-488-4639. Their communication is so stupid. There is no link to their website on their emails. If you reply, it says you are not allowed to post. On a due BPO, they send you a reminder email, then a threat to cancel if it is late. Says to call but they dont staff on the weekend even if due dates are on the weekend
James Parks May 5, 2014 at 3:54pm

We do a lot of work for them. I average $900 to 1000.00 per month with them and they pay regularlly never had an issue with them
Willy Olsen April 21, 2014 at 3:44pm

I agree Hernab. If agents sit down and do the numbers of their expenses and what they get for a BPO, they will see that they would be better off with a minimum wage job.

I'm in SoCal in the High Desert area where it is not unusual to have to drive anywhere from 20 to 60 miles one way for a BPO. And with gas prices at $4.15 a gallon, there is no way I will do a BPO for anything less than $45. There are also so many companies out there that are slow to pay and some even don't bother to pay. I've already had to sue 2 companies in small claims court and gotten the judgements to be able to put liens on the properties.

I now spend more time working on getting listings. I have a far better chance selling something and knowing I'm going to get paid through escrow than wasting time with these BPO companies.
- Herman L Dawson > Willy Olsen April 21, 2014 at 4:17pm
  
  Willy:
  
  I completely agree with you. I've stopped doing BPO's for BPO Fulfillment and am concentrating on building my real estate business as well. I don't understand why BPO companies treat realtors like second class citizens.These Vultures are living off us and getting paid well for our efforts. The sick thing is, there’s always a agent out there willing to work for nothing. Over the years, I've been burned by Land America, IAS and UTLS. We are actually giving these companies credit as well, because, we invest money in travel (gas) cost, MLS fees and research time in hope of getting paid at some future date or when they get ready to pay us. It's not fair, but, these companies are getting away with slow and no pay. Herman
  - Willy Olsen > Herman L Dawson April 22, 2014 at 4:18am
    
    Talking about BPO Fulfillment, I got an email this morning that 3 of the BPOs I did for them and submitted back on 3/8 were just accepted. ??????
    So, I guess that $20 Property Inspection I did 3 months ago is what I'll be getting a check for in May (I hope). And I guess I'll be waiting another 60 to 90 days for the ones they just accepted.
    This is totally unacceptable !!!
    - Ryan Diedrich > Willy Olsen May 5, 2014 at 2:45am
      
      I always got paid like clock work from these guys BUT they were 2 months behind. So if completed a BPO(s) lets say May 1- May 15 I would get the checks for those July 15th. At first it was hard but if you had steady work you got a check every 2 weeks.
      
      Just use an excel spreadsheet to track all your orders and when/if you got paid so you dont miss out on any.
      
      I have attached what i use if it helps anyone out.
      
      2014 BPO Pay Schedule.xlsx
      
      https://storage.ning.com/topology/rest/1.0/file/get/4362390153?profile=original
      - Bryan D Henry > Ryan Diedrich December 7, 2015 at 4:43am
        
        Thanks for the sheet... Looks great

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