I am currently using an Auto Accept company (a Monkey) one. They have raised their rates (in my case) about 4 times what I am currently paying. Can you guys recommend any Auto Accept companies that don't charge an arm and a leg? Maybe just a finger....hahahaha
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Illegal implies a law. There's no such thing. Some BPO companies will, however, fire you if they discover that you are using an auto-accept program. Some also say they will fire you but don't, even when you tell them that someone is using one. Others don't care at all and those are usually the ones that pay the least.