Realtors,
Unfortunately many realtors have gotten burnt by non paying companies- EVAL, UTLS, etc etc
Realtors- please realize as like in most areas related to running your smallbusiness- you have to run your BPO business...like a business... it has many facets We have clients who do massive amounts of Reports and they would never think about a short sale or a regular sale for that matter, because this is a great business if you run it right....
TIP #1 - You to have to learn to INVOICE!....SEND out an INVOICE for your services from your firm. Learn who is in charge of accounts payable BEFORE engaging a vendor. When sending out an invoice you have created a ticking liability for this particular vendor...versus just accepting an order and technically taking an order and sitting and waiting for a check ( sorry for the run-on sentence) and accepting their ToS ( Terms of Service) - kind of like that whole iTunes 50 page - "I agree/accept" disclaimer...not to sound conspiratorial or insidious- but is it not surprising now that a particular vendor is now just doing "BPO fulfillments" versus just Values for houses on Main Street. ahem.(You know who..) ..?
TIP #2 ( or 1.1) - For goodness sakes - you are Realtors, whose sole task is to deal with lots of information and sell it and get paid a commission on it ( pardon me if I'm over simplifying it) - before you sign a listing I am sure you are always cognizant of who is paying your check- well FOLKS, use that same rule and ask who is in charge of accounts payable BEFORE you sign up with a firm- Talk to them, BEFRIEND them- - Do research on them.Most people don't scr#w people who they talk to regularly or are friendly/congenial with....Its going to be a lot harder for that AP person to lie to you if they know you can call them out any time..Recently two of our brokers learnt that Val Partners basically pays 90 Days AFTER the month you did the report in...if you don't want to deal with that don't take that work...Mainstreet 60-NINETY-
TIP#3- Negotiate your fees- you would do it for selling a house- why would you take 40 bucks to basically come up with a mini- appraisal...Enough said...
Tip#4 - you should comment on if you have direct person to talk to at a company so you can help a fellow realtor out...
TIP #5 - Want to become to DESIRED person to the people around you and your BPO vendor?- offer and deliver GREAT SERVICE and a GREAT product - absence of mistakes and junk- When you become INVALUABLE to someone - your income becomes VALUABLE - i.e. Don't complain or argue about corrections or changes- If they wanted an appraisal they would have ordered one...they basically need an echo chamber....hence the foreclosure crisis still hasn't been solved after 2 elections and 6 years of government intervention and give or a take a BAJILLION here and there. As history has proven...Bankers since the Medicis are a lot smarter and than you and I...go with the flow..it feels nice for some
TIP #6 - Learn to say no... in my life I have made more money by saying NO to people versus saying yes to everything and everyone...
Joey Singh
Ameritax BPO Inc.
Business Development
Tax and Business Consulting
AmeriTax Inc.
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JSingh@theameritaxway.com
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Replies
TIP#7-
I laugh/chuckle/sneer at the companies that tell our brokers- "oh we don't need an invoice- we will send you a payment..." Really?! Then you won't mind if I send you an invoice anyway!...Do you just pay your bills without a statement or an invoice...? Just send a check to the Electric company, because you know you used their power but thought, "Hey, let me pay beforehand...?"...Sure....