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Your company's online presence and reputation is a critical component of bringing in new leads and business. One of the most effective ways to communicate that your company is both competent and reputable is to post online client testimonials.

Up to this point, we had been sending customers a direct email asking them to reply with their personal testimonial. The response rate was less than ideal. Today I created an online form that hopefully will make a positive difference. It's a short form that was easy to create using Wufoo.com. Setting up a free account will allow you to:

• Create 3 unique forms
• Max of 10 Fields per form
• A limit of 100 client form submissions per month

As of July 1, 2010 PNC REO is using offersubmission.com for buyer agent's to submit offers directly to asset manager, by passing the listing agents. I think this will bring more transparency to transactions. With this buyer's agents wont blame LA for not presenting offers, and they will be responsible to submit a complete offer. in the other hand the buyer must pay $300 at closing for the service. This will definitely expedite the offers and counteroffers, and will level the playing field for buyer and their agents. I will keep you posted how it works for me soon.

The good:

To the Listing Agent:

• No more wasted time receiving, entering and submitting unacceptable offers on behalf of other agents
• No more telephone calls from cooperating agents seeking status of offers.
• Reduced paperwork
• You will still see all of the offers received on your listings in real-time, and you will always know what offers have been accepted, rejected or countered.
• Increased marketability of properties for faster sales and quicker commissions.
• The only offer you ever need to deal with is an accepted offer.

To the Buyer’s Agent:

• Agents receive an immediate confirmation that their offer has been received 7 days a week, 24 hours a day.
• Agents receive notification of acceptance/rejection or a counter-offer by the next business day.
• Buyer’s Agents negotiate online directly with a decision-maker for the selling financial institution.
• Agents can include comments regarding the property or the buyer and be assured that the decision-maker considers them when evaluating the offer.
• Agents download all of the required addendums themselves once an offer has been accepted. :

BUYER PAYS $300 FEE AT CLOSING”