Can you Asset Manager say this about you?

Not to toot my own horn……………….ok…………….maybe a little but, it’s worth writing about.

I got an email from one of my Asset Manager’s a couple days ago, an Asset Manager I don’t hear much from. Don’t get me wrong, he keeps me busy, I have 6 of his listings but, as far as communication……we just don’t talk much. It really never bothered me, I always figured that if I am really doing my job well, he shouldn’t have to communicate with me much anyways but, after about 2 months of complete silence I started to wonder. Does he not like me, does he think ill of me, why isn’t he shooting me an email once in a while rather than res.net task.

I wake up one morning last week and boom….just out of nowhere, I get this email.

“I wish all my agents were as on top of things as you are!!! Not sure I have conveyed this before but the reason I am not calling or emailing you very often is because you are clearly very competent and doing a great job; I have a ton of agents who are not. If you ever really need me please call.”

Thanks!!!

Mark

What he doesn’t know, I was gleaming like a little school girl with a crush on my gym teacher. Better yet, I stopped and thought to myself, how many other agents out there…..even the good ones can say they get a compliment like this.

Mark actually feels he can put me on auto pilot and let go. Granted, I am sure that isn’t his normal practice, he is a very aware Asset Manage but, none the less, the point was made.

This is the type of business all of us REO agents who are currently working inventory should be running. Our Asset Managers should feel and be comfortable and CONFIDENT enough to say, in writing..,

“you are clearly very competent and doing a great job”

In fact, I have made it a goal of mine, I want to get at least one written compliment from my Asset Managers a month.

Just another thought real quick, before I end this blog. This kind of compliment shows you the passion I have for what I do. Passion that wakes me up in the morning, causes me to commit to not just doing my job but, making sure I am the best at my job. I didn’t enter the default real estate industry because it’s the hot market right now, I entered because I love it.

For all you Realtors who have decided that this default thing may be around longer than you expected and well…..you are going to have to try to make it happen or get out all together…..let me just say, “YOU BETTER WORK IT” because, I have set the bar high and if you don’t have passion, commitment, tenacity and a love for this industry, don’t expect to catch up.

E-mail me when people leave their comments –

Jesse Gonzalez is a highly accomplished and respected real estate professional with a wealth of experience in the industry. With a career over 15 years, Jesse has established himself as a leading real estate sales and marketing expert.

As a licensed real estate agent since 2005 and a broker since 2008, Jesse has a comprehensive understanding of the complexities of the market. In 2013, he founded his firm, Liberty House Realty, LLC demonstrating his entrepreneurial spirit and commitment to delivering exceptional service to his clients.

Jesse's expertise extends beyond traditional real estate transactions. He obtained his Registered Appraisal Trainee in 2019, providing him with valuable insights into property valuation and market analysis. Although he decided to focus primarily on sales, his appraisal background gives him a unique advantage in understanding the intricacies of property values and trends.

With a dedication to excellence, Jesse consistently achieves outstanding results for his clients. Last year alone, he closed over $20 million in sales and received the prestigious Sapphire Award from his local association, recognizing his exceptional achievements in the industry.

Beyond his successful career in real estate, Jesse is passionate about education and personal growth. He is completing his undergraduate degree in Forensic Psychology, with plans to attend Law School in the fall of 2024. Jesse's ambition is to become a real estate litigator, focusing on real estate consumer protection law and advocating for the rights and interests of homebuyers and sellers.

As the owner/operator of the nation's largest social network for REO professionals, <a href="http://www.REOProNetwork.com">www.REOProNetwork.com</a>, Jesse has positioned himself as a thought leader and industry influencer. Through this platform, he fosters collaboration and knowledge-sharing among REO agents, attorneys, asset management firms, and other professionals in the field.

With a commitment to professionalism, integrity, and providing a personalized experience for his clients, Jesse Gonzalez is a trusted advisor and a driving force in the real estate industry. Whether assisting clients with buying or selling properties, he consistently goes above and beyond to exceed expectations and ensure successful outcomes.

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Comments

  • Jesse,

    In these times of slower assignments than before I have found myself wondering the same things, like: I haven't heard from xyz client in a while - I wonder if I did something wrong, or I wonder if they lost their client?

    Just when you think something is really wrong, you get that email or the re-assignments and the quick notes - "This asset has been re-assigned to you".
    Nothing in the Asset Disposition world is as reassuring to me of our clients' trust in my team, as when they re-assign a property to my team from another agent. Just got 2 last week!
  • Good job, Jesse! It's apparent you are passionate about this business just by your effort into this website. Thank you for that as well!
  • You are so right. I have been in the real estate business for nearly 24 years and I really love it. I also have had lots of cumpliments from many of my clients over the years and those same clients are the ones that have kept me in business by giving me repeated business and constantly referring other cients to me. Like you I always put 110% into every deal and it really pays off by being a professional and dedicated agent to all our clients no matter how many hours we have to put in our days to accomplish our mutual goal.
    Like you, I strongly agree that we must love this business to do a great job and feel the pleasure of making our clients happy!!!
  • Jesse, we all love and appreciate the testimonials and praise our asset managers give us. Below is one from a former Ocwen supervisor that I respected highly. OCWEN is still one of my best REO Clients and I still have the upmost respect for the company and all of their employees. I was distressed to see the YouTube Video on our front page portraying OCWEN in a negative manner. In my many years, 20 plus, of dealing in REO and now Short sales I could write a book on all the bad experiences with many, many asset management companies especially in the flood of short sales we are currently dealing with. I will say for OCWEN they have stepped up to the plate with me on numerous occasions and always have done the right thing whenever an error or problem was presented with the proper documented true facts. I have high regard and respect for OCWEN and will continue until otherwise proven wrong and I do not think the front page of a great blog like REOPRO is a place to discredit any company regardless of the situation. One thing I have learned in the business world is that you should be very careful on whos toes you step on climbing the ladder of success for you never know whos toes you may cross back over coming down that same ladder!

    "Barbra your patience and unwavering commitment to excellence in providing superior service are unmatched by any other of the many agents with whom I have worked over the years. My demands and my expectations were probably unrealistic but not once did your mannerism, attitude or cordiality ever change. I admire your calm control, your tremendous knowledge of all the intricate rules and regulations of the Real Estate business. You are the best and I thank you for all you have done to assist me to sell all my REO properties in Georgia. I will never hesitate to recommend you to anyone who may want to sell or purchase real estate. I predict a highly successful career in the field of Real Estate for you. I have strong confidence in your ability to win every time. In my many years of working as an Asset Manager for Ocwen I have never met anyone as resourceful, supportive and caring as you.
    Thank you and best wishes in all your endeavors.
    Balasubramanian (Bala) Swaminathan
    Manager REO Sales
    Ocwen Loan Servicing LLC
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