I had a property transferred from USRes to SPS. Invoices arrived and were paid, and USRes can't/won't tell me how to get in touch with SPS to get reimbursement. I've searched high and low and can't find any contact information. It's not a ton of money, but gosh, we're already losing so much . . .
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SPS has website and there is conact page at:
https://www.spservicing.com/Contact/Default.aspx
I applied several times over years and nothing.