REO TEAM STRUCTURE

I am trying to restructure my current team to flow more smoothely. Can anyone tell me how they have their team structured. How many are on their team and what their functions are.I currently have:Listing Agentlisting assistantAdmin AssistantBuyer's agentBookkeeperBPO agentsDue to us still scrambling I feel like I'm missing a team member or two.Thanks for the input.Stephanie

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  • It does help. How is your pay structure layed out? I was looking at hourly but not sure.
  • Hello, I have 100 REOs.

    1. Buyer's agent must have
    2. I have 3 listing agents
    3. Accounting Book Keeper for all reimbursements (must have)
    4. Preservation team that knows what they are doing (help with occupancy checks and knows banks rekey codes automatically and knows the system forwards and backwards, they will save your life) (have them submit 2 bids on every property regardless)
    5. Picture Taker ( take pictues all day every day for bpos and reos)
    6. Property Inspection specialist (inspects your properties as you are graded on the condition of your properties)
    7. BPO typist, can enter 15 bpos plus 2 others on staff
    8. Secretary to answer all the phone calls

    I have weekly meetings with my team to go over every banks procedures so I hammer that in their heads. We know each banks procedures without having to read directions. Very important.

    Lastly we all work very hard, 8am to 6pm we are focused and get things done.

    I am the broker and have another team that does their reos as well.

    This team is managing about 200 reos

    1. 2 listing agents with law degress
    2. offer inputter
    3. bpo person that is appraiser ( team of 3)
    4. picture taker
    5. website that allows agent to enter offers that streamlines process (gotta keep up with technology)
    6. closing cooridnator

    I am actually looking for other REO agent that have 200+ listing on what their systems look like as I am trying to make streamlined as possible.

    I hope this helps.
  • Almost 50
    • That's about what we have and this is how we break things down and it works fine for us.

      2 Listing agents that over see alternating listings.
      1 CFK agent who speaks multipple languages who handles all the CFK's, Occupancy Checks and any other field work.
      1 Admin person who handles all reimbursements and mls tasks and any other admin.
      1 bpo agent to handle all bpo's/msr's and field work such as weekly property inspections.

      We don't even deal with most of the buyers that call on our listings but that will change this year. It seems like you have more then enough people for 50 listings. Maybe it's your system that needs to be updated?
  • How many listings do you have?
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