OCWEN (ALTISOURCE)

Replies

- - - ATX | BPO Outsourcing & Capture > Will Abele May 19, 2012 at 12:14am
      
      We are not having that problem for our clients (we are a big outsourcer for broker BPO's) (this is not a solicitation) If anyone is interested in a solution Private message or email me jsingh (at) theameritaxway (dot) com, I'm pretty sure its an out there solution by most standards..You have to click new offers and cycle back to the top of the frame (work stationbutton and not less than 4.9 seconds) if you click too fast their server blocks your IP address thinking you are an auto acceptor. (more than 3 contiguous clicks in a row)
      - Traci Lloyd > ATX | BPO Outsourcing & Capture May 19, 2012 at 12:26am
        
        This is good to know will check it out!
John Gattinger May 10, 2012 at 4:07pm

So it's server error when accepting the orders, this is probably on their end and nothing wrong with your computer setting or IP. This would probably explain why business has been slow, we haven't had almost any Ocwen orders assigned the last 1-2 weeks. I'm sure most realtors are experiencing the same issue. Earlier in the year the same thing happened and then once they fixed the issue the following week was slammed with a backlog of orders.
- Will Abele > John Gattinger May 10, 2012 at 11:03pm
  
  I'm not so sure, the emails are coming in with a boat load of orders, got 1 order yesterday accepted and then that stupid server busy stuff popped back up. Then I was unable to accpet the other 8-9 that came in. It really is an issue of seemed of being blocked. maybe try a vpn. I'm going to call and complain again today. Otherwise seems like someone else is getting the orders. thanks
  - Misael PLasencia.CDPE,CSSA,FLNP. > Will Abele May 15, 2012 at 2:25am
    
    Hello Will
    How are you doing with Ocwen?
    Could you tell me about VPN, I have 2 weeks without catching anything on Ocwen
    
    Thank
    - John Gattinger > Misael PLasencia.CDPE,CSSA,FLNP. May 16, 2012 at 7:48am
      
      Misael,
      
      I just got word from one of my clients that Ocwen has now implemented an ip blocker if the site is refreshed about 3 times too quickly causing "Busy Server"(trying to prevent running auto click software or frantically refreshing the page). VPN might work, the best vpn to get is with multiple cities in the US so you can change ips multiple times if needed. I would suggest getting a vpn which offers support for the OpenVPN gateway, which is just an easy program that allows you to change the ip easily. The other alternatives are constantly changing the MAC address or rotating in a different router/modem which is a hassle.
      - Will Abele > John Gattinger May 16, 2012 at 7:52am
        
        I new they were doing something, also I right click on new orders and open in new tab. f5 refresh. If Ocwen is not already a problem enough of the time.
Will Abele May 10, 2012 at 1:20pm

yeah me too, just like you guys I use software for orders at times, they said we not blocking me, maybe its comcast. they got something against bots. or they want me to upgrade to buisines account.

I changed some stuff in my belkin router and my hmhm worked for like a few minutes this morning, then it was shut out agian.
Will Abele May 10, 2012 at 10:17am

It's driving me crazy, money lost!!!

thought they were blocking me,

so it works now after changing router settings?
Derrick Emmert May 2, 2012 at 7:11pm

I had a similar problem. Try this

https://ava.altisource.com/webtop/default.html

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