Evaluation Solutions a.k.a. Evalonline

Sharon Filbig September 24, 2010 at 9:13am

I have done several BPOs for Evaluation Solutions from May, 2010 through July, 2010 and they aren't paying. I've tried emailing, calling, etc. repeatedly. Mostly no response. No response at all to emails, but when they call me for new orders I decline and explain why I won't take any more orders from them. They solicit me constantly to perform orders for them. The last person I spoke to said that they pay their vendors between 60 to 90 days after they get paid from the customer. From what I've seen on other forums, this is a pattern for them.

Denise Stovall September 24, 2010 at 4:24am

Again, Thanks ALL for the information.

Recently I have been hounded to work for this "bpo mill" and found no value in going forward with BPO services because of this post. I do not appreciate companies that DO NOT maintain professional relationships w/ their clients. Enough said.

Great post.

Denise Stovall
Northern California, San Francisco Bay Area

Joe Ciaccio September 22, 2010 at 10:52am

This is very simple. These guys need to be taken out of the game and the way to do it is to hound them and once you are fully paid, accept all orders and do not do them. They will then not meet deadlines with the lenders and the lenders will go elsewhere to the quality places.

Linda Youmans > Joe Ciaccio October 13, 2010 at 6:32am

I understand your frustration but two wrongs don't make a right. My integrity is of the utmost importance and I will not lie. I will however send emails to all my REO Contacts and lenders to boycott this company if they don't correct this issue and show some integrity.

Diane Lynette September 22, 2010 at 10:17am

I am having the same issue. I did 9 orders. They only acknowledge 5 of them and have not paid 1. I have never been paid. My first order was in April. They say it was May 9th. I inquired in July about payment and they advised 45 days. Today, I spoke with Emily at 904-425-1300 EXTENTION 176. (without an extention number you will never reach anybody) She said it would be another 5 days for accounting to respond. I am not feeling hopeful. How can we get a company in Florida to pay agents in other states?? I get request for orders all the time but have not done any work since July. I left their valuation specialist know their company does not pay each time. Their employees placing the orders must know by now they dont pay?? Any suggestions on how to collect

Marianne Robinson > Diane Lynette September 22, 2010 at 10:41am

Diane,

All I can say is make sure you invoice them with all the order ID#'s. Don't do any more reports for them. I still get rush orders emailed and phone calls. I just tell them to please take me off their email blasts and please not to call anymore requesting help with their orders. I know that some companies are paid $100 for an exterior of which you might make $40-$50. Eventually, if agents stop working with them, the asset managers will figure it out that this company cannot perform and they'll be dropped. I would recommend only working with those companies that have a good reputation. Clear Capital, UTLS, RRReview, Corelogic, etc. Google the companies, you'll find a plethera of information online about each one, then go from there.
Good luck

Dan Hughson August 18, 2010 at 11:47pm

When it had been 60 Days after the last group of BPO's that I had completed in early May. I emailed one of the people that I have worked with in the past. She escalated my payment request to Accounting. 2 weeks, 3 weeks...I finally did get an e-mail from Accounting stating that they had received my payment request and would send an email once they had written a check.

Each time I would get a call or e-mail for a BPO, I would tell them the same thing. Until you can tell me that Accounting has written me a check, I'm sorry I'd love to help you out...but I'm having trouble getting paid for the work I have already done and my payment is now over 60 days overdue.

One day I had a call from one of their folks and he e-mailed Jamie, their manager. I also received a CC of the email Jamie sent to Accounting. I sent Jamie an email asking if they knew the damage being done to their Company by the problems highlighted in this forum. I asked for someone from their company to come here to the REOPRO message board and read and respond.

I did get a check in the mail this week for the full amount that they owed me. But, we really should not have to go through that each time to get paid!

Diane Lynette > Dan Hughson September 22, 2010 at 11:49am

Thank you Dan. AND thank you Jesse for putting us all in touch. REOPro is turning out to be a pretty powerful sight. I hope to post some positive news soon.

Karma Lee, CDPE, HRC August 17, 2010 at 9:44am

I received my check in July. I should've posted earlier, somehow I thought I had. Anyway, I contacted Lorie Carter lcarter@evalonline.net. Her title is Administrative Assistant. She was able to assist with following up with accounting and within a week I was paid.

David Feldstein August 17, 2010 at 9:33am

I finally got my check yesterday and deposited it today... I hope it clears...lol... After countless emails with no human contact I was finally able to speak with someone on the phone.. One of the persons was: Jamie Jones
Manager of Operations
eValuation Solutions, LLC
904.288.2057 Direct
email: jamie.jones@evalonline.net I hope this helps anyone who has not gotten paid. They assured me that they pay everyone it just takes a long time.....

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Evaluation Solutions a.k.a. Evalonline

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