Oh I know, I'm in danger of being labeled the perpetual pooh-pooher and general downer of our REO Pro discussion boards, so I'll start with a qualifier, this time: PLEASE do NOT read this without first having either a shot of Brandy, a Margarita, or a steaming hot bath and a cup-o-chicken soup--why? Because I'm gonna' rant and rave and generally be Mr Pessimistic.
--CAUTION: INFLAMMATORY and DEROGATORY STATEMENTS FOLLOW--
You see, I think it's time we demand accountability.
I could pull up the current REO listings in our area and show you that:
A majority are held by 3 particular agents.
These agents have less experience than the average.
One has skipped between at least 4 different agencies in as many years--this person is about as slovenly and presentable as a dead aardvark, and with a similar personality (and reputation).
Another only does REO's, (married to a rich partner), and can't seem to get more than a picture or two of any property into the MLS (and often even these are out of focus!), and like the above agent, also has the personality of a snake that's been stomped on by a large boot.
The other is fairly new in real estate and fairly unknown.
Still some other listings are held by companies hours from here and we have to contact them through their 800#'s
And then there are the properties listed by some small little boutique agency with only part-timers!?
Why do AM's, why does FANNIE allow this to continue? Why isn't there some kind of checks and balances? Aren't there secret shoppers out there checking on these listings? Don't they hire undercover checkers to call and evaluate agents, the way they handle calls, the way they treat people, and their marketing and subsequent results?
I'm sorry, I just don't get it!
I look at the sloppiness in their listing sheets.
I look at their real estate and sales skills and am amazed at these agents brash, unprofessional, and often snotty personalities.
I can even look statistically at their longer days on market or higher list to sale negative %,
And then S-N-A-P, I figured it out.
Why would an hourly employee in Colorado even care about these things?
Why would a salaried worker in Tulsa, Oklahoma want someone who might be more knowledgeable than they?
What need would an AM in Framingham, Mass have for pleasant phone manner or upstanding character of a "people person"?
All they care about is disposing of the property and without rocking their boat--and sometimes they may even think that a nasty person can get better results than one of those annoying "people persons".
And yes, I do think I could do better. I've been in business longer, I've got years previous experience listing and selling REO's, I've got a wonderfully engaging personality and, taking from an old Clint Eastwood quote: "I've got the sweet love of Jesus in my pretty blue eyes"!
Why ANY asset manager would want to work with some of these bozos is really beyond me, and I also think they (AM's) need to reconsider, or at least re-evaluate, some of the agents they currently have before they get hauled into court, or find themselves party to a criminal inquiry, or catapulting over a new bad-agent-induced "Fiscal Cliff"!
There, I've said it. Yell at me, call me a cad, berate me for all things under the sun. But I'm sick of the current practices in our area and really wish I had the power to fix it.
In fact, if anyone is reading this that is in a position to hire - I'd like to take on the national challenge of cleaning house:
* I would give current listing agents notice that they would be audited. They would have an opportunity to justify their performance.
* I would put out a call for agents to make application.
* I would interview agents and thoroughly check their credentials, experience, references, and available access to systems relevant to performing the job as required.
* I would put each on a 90 day probation and review after that period - no one would continue to get listings just because their breathing.
* I would be much more specific as to the requirements necessary to list properties for best net.
This process would keep banks from losing the tens of millions they are losing now doing business as they are.
Strengthening this process would bolster our economy in many ways. And, even if this plan were initiated in just one region, it could have a huge positive impact and guide other areas as to best new practices.
So...I hereby throw the challenge gauntlet!
If any AM's are reading this, I'm ready, willing, and able.
How about you? Are you ready to make a positive statement and get some accountability towards better business?
I'm all ears! Let's talk.