REPLY Real Estate

I kept receiving calls from this lead generating company Reply Real Estate. I always said, "No". Then I received a call from Amber and she told me that it was a 30 day trial "Cancel Any time". I confirmed cancel anytime, I also confirmed that if the leads were no good and did not respond they would credit, she told me I would receive max 3-5 leads. She was so nice and assuring. I said, "Yes". BIG MISTAKE!!!!! I received 8 leads. When I responded and said that none of them were responding to my emails or phone messages and to credit, they replied with, "Thank you for your email. While we are certainly able to guarantee a prospect's contact information as well as their initial request for the aid of a realtor, we unfortunately are not able to guarantee the prospect's level of interest."

Then to top that off, since I signed up in the middle of the month my 30 day trial turns into basically 2 months. So now I receive 14-16 leads. Now they want to charge me $54.00 each. You add it up. And I have only heard back from 3 of the leads: one just wanted to know the value of his home for tax purposes, one just wanted to know the list price of his neighbors home and the other was not interested in purchasing or selling. So do they sound like viable leads to you? Talk about a SCAM....

I cannot get any reply from the company except sorry your trial ends on the 18th and you will receive leads up until then.

DO NOT sign up for this company...............

They called me about 2 weeks ago. I grilled the guy. He was young and went on to tell me that his father in law was a broker and in his area they do not put listings in the MLS and that they pocket them until they find a buyer, oh this kid said quite a bit. He told me that I should buy the leads so that once I sold those folks a home, i could sell to thier relatives in the years to come. I just let him talk, he was giving me the whole real estate "class" on lead generation. It is a scam, they are not scrubbed leads, he admitted that they are folks who have signed up for additional information on a listing off some website. They are not prequalified or screened in any way, so thier policy is you cannot prove that they are not leads and thats how they get you in the end. He also told me that they buy their contact information for folks from a company that actually buys email and phone # information on a particular address from a company that ownes the 911 system. I am just saying this is what he told me.

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Comments

Ellen Dittman September 14, 2010 at 5:52am

They called me about 2 weeks ago. I grilled the guy. He was young and went on to tell me that his father in law was a broker and in his area they do not put listings in the MLS and that they pocket them until they find a buyer, oh this kid said quite a bit. He told me that I should buy the leads so that once I sold those folks a home, i could sell to thier relatives in the years to come. I just let him talk, he was giving me the whole real estate "class" on lead generation. It is a scam, they are not scrubbed leads, he admitted that they are folks who have signed up for additional information on a listing off some website. They are not prequalified or screened in any way, so thier policy is you cannot prove that they are not leads and thats how they get you in the end. He also told me that they buy their contact information for folks from a company that actually buys email and phone # information on a particular address from a company that ownes the 911 system. I am just saying this is what he told me.
Matt Peters September 14, 2010 at 2:34am

They are crooks and have been doing this for some time. Document all communication, and file a fraud case with your credit card company. I had to close my credit card account to get the monthly fee to stop. it took months to resolve.
Jesus (Jesse) Gonzalez September 14, 2010 at 2:12am

These people called me over and over again last week. I got like 2-3 calls a day from them. Finally I got pissed off enough that I had the lady on the phone while I checked the BBB (Better Business Bureau) record.

I started spouting off the list.....large list......of problems other Realtors have had with them and she didn't know what to say.

She did ask me what the score was and i told her it was a B+. She said that was great because they are the largest lead generation company in the industry and a B+ is a great score because in relation to the amount of business they do, they can't possibly be expected to please everybody.

I asked her not to forget that the B+ is based on reported complaints. Let's keep in mind, 80% of people out there don't go as far as reporting their issues to the BBB so, in reality, her score of a B+ that she was soooooo proud of is much more like a D+ or C at best and that isn't a company I want to do business with.

I then hung up and they havne't called back!

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