BPO Automation Group Was Sold - Nicole Ocean Retires

10439172460?profile=RESIZE_710xAfter 17 years being active and passionately serving in the BPO and REO industry and with much thought and consideration, I have decided to retire and sell both BPO Automation Group and BPO University to my long-time software developer Claro Briones and his wife Celene. They will be taking over and continuing my legacy.

Today marks an eventful and emotional day for me, my family and my companies, BPO Automation Group and BPO University as well as for the new owners.

It all started with me writing a ‘how to manual’ on BPO’s back in 2005 called “All You Ever Wanted to Know About Broker Price Opinions.” This opportunity lead to coaching and training and then inventing BPO software through BPO Automation Group.

10439172076?profile=RESIZE_400xSince starting BPOA in 2009, I have tried my hardest and taken A LOT of pride to keep the businesses going smoothly, to keep improving and helping as many people as possible. I am extremely proud of everyone who has been a part of business and my team. We have accomplished so much!

There have been countless highlights, fun experiences and massive growth that I am really honored, proud and grateful to have seen come together and how everything has evolved over the years.

I took a tremendous amount of pride and worked so hard in my businesses because I believe in my products 110% and I believe that the BPO industry is ready to explode this year again.

It’s been a beautiful experience seeing how my ideas turned into useful and valued products, training and coaching have really helped thousands of real estate professionals all over this beautiful country. It’s been my absolute pleasure serving and always humbling when hearing stories from customers where they tell me how my products changed their lives and the way they do business drastically too!

I know without a doubt that there will be more achievements and improvements in the future because of the new business owner’s efforts.

Since taking over the businesses completely last summer (2021) and running everything myself, it has had too great of an impact to my health and well-being. I also have been burnt out for a long time (I know some of you can relate with that feeling) but I tried to keep going. In the past, I have been able to lean on talented staff as needed and they have helped keep things going in my place and sometimes in my absence over the years.

When I look back at where we started and where we are today and who was involved in my companies, all I can tell you is that I feel super blessed to have been able to work with so many amazing, hardworking and caring people. I’ve learned so much from each one of them as well and am truly grateful for my time with them.

I would like to reassure you that I plan to be a consultant to the new owners for the next 3 months to help them transition. You can expect that things should only improve and I have full faith in their abilities.

One of the new owners, Claro Briones has been working with me as our software application developer since 2017. He is the person responsible for helping upgrade the AutoFill software, adding new add-ons, fixing issues, doing updates and so much more. He’s a true genius, a phenomenally talented, genuine, honest and reliable person. I believe that you will enjoy working with him as I have tremendously.

If you have any questions or concerns, please send an email request to: support@bpo-automation.com

Otherwise, I want to thank you from the VERY bottom of my heart for this amazing ride and life-changing opportunity! I hope that you will continue working with the new owners and helping them just as you’ve done for me all these years.

Starting these companies drastically changed many areas of my life, from the quality of my life to having true stability as a single parent to a now 22 year old beautiful young man (my son Nick). I started this all when he was just 5 years old! We have come a long ways!

I am a better person because of everything that has happened and from my time in being able to work with and help so many remarkable people, like you! It’s been a great honor and pleasure. Thank you!

I wish you well in all of your future endeavors as BPO’s are here to stay for many years to come and I hope that you will continue to look to and use BPO Automation and BPO University products and service.


Nicole Ocean

“Life’s at Ease with a Warm Ocean Breeze.”

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Nicole Ocean was a national speaker, previously certified real estate instructor, BPO trainer and coach. She's worked with every MLS system in the US and has been teaching and helping thousands of real estate professionals all over the United States for the last 17+ years. She is now retired

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  • Thanks Nicole. I used your auto-accept for a while and it helped for a while. As for retirement, I'm probably right behind ya.
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