Keeping things confidential;

I have been around the block more then once and I see it over an over again; Agents in their day to day business breaking client/customer confidentiality.

When working with clients or customer we are not only bound by the office policy to keep information confidential; Information that homeowners and financial institutions give us falls under the Gramm-Leach-Bliley Act; and have to be kept confidential.

Keeping things confidential means; DO NOT DISCLOSE to anyone.

Other things that I am seeing floating around the internet, is information that has been given to Agents under a written confidentiality agreements with their customer or clients and they decided to just post it and publish it without receiving prior written permission from their client or customer to post the information

Does not happen……it does and I am disappointed for every agent that has broken the trust (and the confidentiality) of their clients……

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Comments

George Bellino February 9, 2010 at 2:58pm

Then I agree with you totally..
Bettina Settles February 9, 2010 at 8:03am

Well the cases I see and I am talking about are naming names.........and non authorized personal is given access to homeowners confidential information.
George Bellino February 8, 2010 at 3:25pm

I don't see the harm when using real life exampes to explain a situation as long as no names of any sort are being revealed. In that case how would anyone know who your talking about?

This reply was deleted.