Okay I know this sounds bizarre but I have been reading quite alot lately about how we REO agents get attention around here and I have given much thought. I think overall, I have talked enough about trying to change procedures and customer service.Today, I want to give a virtual hug or hi5 to an asset manager that has taken a chance on me and has allowed me to launch my first assignment from an AM. Now I have to say that I probably bother him once or twice a week if he has anything so maybe it is all about getting yourself known.To be humble it was a BPO but it was a start! I want to say he has been accessible to talk to about questions about the paperwork etc.If I get further assignments from him or anyone else I will assure them that they will get rapid service. Example: I was given 5 days to do this and I got it back to him within 3 days.I really appreciate the opportunity to "fire up the engines" and work for him.What I would like to see happen here is for us agents to help and assist the AM's anyway we can. They have much on their plates between having meetings with their staff and trying to keep things from fouling up because they have a certain standard that they must meet too. In the field ...we are their eyes...we have incredible amounts of data before us that we can share with them. We are eyewitnesses to the neighborhoods and the feel of the area.WE ARE REO!
By the way thanks to Steve Johnson of Absolute REO!
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