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Dear Friends, Colleagues and Clients:

Two years ago Nicole Ocean approached me with a challenge: to develop software to automate the tedious process of filling in web-based BPO forms. She had the vision and experience to see what was possible, but it was more than one person could do, so together we formed the BPO Automation Group to make her vision a reality.

Today, the BPO Automation Group is the largest provider of BPO form-automation and automated order-acceptance software in the nation, with over 3,000 clients spanning the entire United States. Our software is used throughout the REO industry, found everywhere from home-office environments up to large corporate brokerages. I'm proud to say that our hard work and commitment to excellence has led us to the forefront of the industry, and I'm especially proud to say that we produce the best Broker Price Opinion software that money can buy.

In addition to technical excellence, we've invested heavily in our clients by sponsoring industry forums like NFSTI, the REOPro agent network and The Industry Buzz, as well as through joint educational projects with BPO University, Lionsgate Financial Network, and many other professional networks. We've worked closely with recognized standards bodies like NABPOP and the NRBA to ensure that our software meets and exceeds industry best-practices, and we've worked one-on-one with clients at events like REOMAC & REOExpo to gather real-world feedback that we've used to continually improve our software.

We undertook these efforts based on the singular belief that by providing quality software products for the REO industry that we could empower agents to achieve more in today's challenging real-estate market. Our software gives agents the tools to increase their revenue as well as the accuracy of their valuations, and ultimately helps struggling REO businesses stay alive in a difficult, competitive economy. For me, the last two years have been an opportunity to help change an industry for the better and to help individual agents live better lives, and I want to thank each and every one of our clients for making that opportunity possible.

The success of the BPO Automation Group has meant the completion of the work that Nicole and I set out to do two years ago. With the public launch of Order Central now successfully underway, my role in developing software for BPO Automation is now complete, and I've decided to step down as a partner in the business to spend more time with my family before pursuing new creative opportunities.

I want to thank Nicole for inspiring me with her vision, which has in turn inspired agents across the country to embrace BPO Automation as a solution to their business needs. As the founder and visionary behind the BPO Automation Group, she will continue her work to empower agents by delivering excellence in the company's products, service, and support for many years to come.

Sincerely;

Tim Ventura

CoFounder, BPO Automation Group

(360) 224-5534 | tim@bpo-automation.com