I am sick and tired of being mistreated by these BPO firms-
I am thinking we cannot insist on this through a professional organization-because it would be considered "price fixing" . I am thinking that may not apply to corporate consumers?any one out there have any thoughts?
In my opinion,
if they want their forms typed,they should type it themselves-
rendering "adjustments " on properties we have not idea on what is on the inside in my opinion is asinine-and a waste of time.
now-they are getting pissy about no access for interiors-I am starting to refuse making multiple call to the POC-1 call,that's it-no access-a cancellation fee should apply.
and repair estimates-
general contractors charge a fee for repair estimates-we have to as part of the file-we are not trained-nor adequately compensated.
finally-they want 48 hour turn around and then have the audacity to make us wait 60 days for out money?
we should be getting 50 buck a file for
coming up with a value-